എന്നുവരും നീ എന്നുവരും നീ
എന്റെ നിലാപ്പന്തലില് വെറുതേ
എന്റെ കിനാപ്പന്തലില്
വെറുതേ കാണാന് വെറുതേ യിരിക്കാന്
വെറുതേ വെറുതേ ചിരിക്കാന് തമ്മില്
വെറുതേ വെറുതേ മിണ്ടാന്
നീയില്ലെങ്കില് നീവരില്ലെങ്കില്
എന്തിനെന് കരളില് സ്നേഹം വെറുതേ
എന്തിനെന് നെഞ്ചില് മോഹം
മണമായ് നീയെന് മനസ്സിലില്ലാതെ
എന്തിനു പൂവിന് ചന്തം വെറുതേ
എന്തിനു രാവിന് ചന്തം
എന്നുവരും നീ എന്നുവരും നീ......
ഓര്മ്മയിലെന്നും ഓമനിപ്പൂഞാന്
തമ്മില് കണ്ടനിമിഷം നമ്മള്
ആദ്യം കണ്ട നിമിഷം
ഓരോ നോക്കിലും ഓരോ വാക്കിലും
അര്ത്ഥം തോന്നിയ നിമിഷം ആയിരം
അര്ത്ഥം തോന്നിയ നിമിഷം
എന്നുവരും നീ എന്നുവരും നീ
Wednesday, December 14, 2011
Monday, December 12, 2011
ഓത്തുപള്ളയിലന്നുനമ്മള് പോയിരുന്ന കാലം
Othupalliyil (Thenthulli)
ഓത്തുപള്ളിയില് (തേന് തുള്ളി )
K Raghavan കെ രാഘവന്
Lyricist(s) PT Abdurahiman പി ടി അബ്ദുറഹ്മാന്
Year 1979
Singer(s) VT Murali വി ടി മുരളി
ഓത്തുപള്ളയിലന്നുനമ്മള് പോയിരുന്ന കാലം
ഓര്ത്തകണ്ണീര് വാര്ത്തുനില്ക്കയാണ് നീലമേഘം
കോന്തലക്കല് നീയെനിക്കായി കെട്ടിയ നെല്ലിക്ക
കണ്ടുചൂരല് വീശിയില്ലേ നമ്മുടെ മൊല്ലാക്ക
പാഠപുസ്തകത്തില് മയില്പ്പീലിവെച്ചുകൊണ്ട്
പീലിപെറ്റ് കൂട്ടുമെന്ന് നീപറഞ്ഞ് പണ്ട്
ഉപ്പുകൂട്ടി പച്ചമാങ്ങ നമ്മളെത്ര തിന്ന്
ഇപ്പൊഴാ കഥകളേനീ അപ്പടീമറന്ന്
കാട്ടിലെ കൊളാമ്പിപ്പൂക്കള് നമ്മളെ വിളിച്ച്
കാറ്റുകേറും കാട്ടിലെല്ലാം നമ്മളും കുതിച്ച്
കാലമാമിലഞ്ഞിയെത്ര പൂക്കളെ കൊഴിച്ച്
കാത്തിരിപ്പും മോഹവും ഇന്നെങ്ങനെ പിഴച്ച്
ഞാനൊരുത്തന് നീയൊരുത്തി നമ്മള് രണ്ടിടക്ക്
വേലികെട്ടാന് ദുര്വിധിക്ക് കിട്ടിയോ മിടുക്ക്
എന്റെ കണ്ണുനീരുതീര്ത്ത കായലിലിഴഞ്ഞ്
നിന്റെ കളിത്തോണി നീ പോകുമോ തുഴഞ്ഞ്
ഓത്തുപള്ളിയില് (തേന് തുള്ളി )
K Raghavan കെ രാഘവന്
Lyricist(s) PT Abdurahiman പി ടി അബ്ദുറഹ്മാന്
Year 1979
Singer(s) VT Murali വി ടി മുരളി
ഓത്തുപള്ളയിലന്നുനമ്മള് പോയിരുന്ന കാലം
ഓര്ത്തകണ്ണീര് വാര്ത്തുനില്ക്കയാണ് നീലമേഘം
കോന്തലക്കല് നീയെനിക്കായി കെട്ടിയ നെല്ലിക്ക
കണ്ടുചൂരല് വീശിയില്ലേ നമ്മുടെ മൊല്ലാക്ക
പാഠപുസ്തകത്തില് മയില്പ്പീലിവെച്ചുകൊണ്ട്
പീലിപെറ്റ് കൂട്ടുമെന്ന് നീപറഞ്ഞ് പണ്ട്
ഉപ്പുകൂട്ടി പച്ചമാങ്ങ നമ്മളെത്ര തിന്ന്
ഇപ്പൊഴാ കഥകളേനീ അപ്പടീമറന്ന്
കാട്ടിലെ കൊളാമ്പിപ്പൂക്കള് നമ്മളെ വിളിച്ച്
കാറ്റുകേറും കാട്ടിലെല്ലാം നമ്മളും കുതിച്ച്
കാലമാമിലഞ്ഞിയെത്ര പൂക്കളെ കൊഴിച്ച്
കാത്തിരിപ്പും മോഹവും ഇന്നെങ്ങനെ പിഴച്ച്
ഞാനൊരുത്തന് നീയൊരുത്തി നമ്മള് രണ്ടിടക്ക്
വേലികെട്ടാന് ദുര്വിധിക്ക് കിട്ടിയോ മിടുക്ക്
എന്റെ കണ്ണുനീരുതീര്ത്ത കായലിലിഴഞ്ഞ്
നിന്റെ കളിത്തോണി നീ പോകുമോ തുഴഞ്ഞ്
Friday, December 02, 2011
ആള്ത്തിരക്കിലും (ഉത്തരം ) ONV
Aalthirakkilum (Utharam)
YouTube Link
സ്നേഹിക്കുന്നു ഞാന് ഈ ലിലാക് പൂക്കളെ
സ്നേഹത്തിന്റെ ഈ കുഞ്ഞുമുഖങ്ങളെ
കാടെരിയുന്നപോലെ പൂവിട്ടൊരീ
വാകയെ, പൈന് നിരകളെ...
സൌരഭം വാരിവാരിച്ചൊരിയും വയണയെ
ചാരുനീല തൃണദലശയ്യയെ...
സ്നേഹിക്കുന്നു ഞാന് ഈ ദേവഭൂമിയെ
സ്നേഹിക്കുന്നു ഞാന് വെറുതേ
വെറുതേ ഞാന്....
ആള്ത്തിരക്കിലും ഏകാകിനിയായ്
കാത്തുനില്ക്കുന്നതാരെ നീ ചൊല്ലൂ
നിന്നണുക്കളില് പോലും ശിശിരം
നിര്വൃതിസ്പന്ദനങ്ങള് പകര്ന്നു
ലോലമാം പത്രകഞ്ചുകമൂര്ന്നു പോവതും
നീയറിയാതെ നിന്നു....
എങ്കിലും വസന്താഗമമോര്ത്തു
നിന് മുഖമിന്നരുണിമയാര്ന്നു
എത്ര കാലമീ പൂവിടല്, നാളെ
ചൈത്രവും വിടവാങ്ങുകയില്ലേ
YouTube Link
സ്നേഹിക്കുന്നു ഞാന് ഈ ലിലാക് പൂക്കളെ
സ്നേഹത്തിന്റെ ഈ കുഞ്ഞുമുഖങ്ങളെ
കാടെരിയുന്നപോലെ പൂവിട്ടൊരീ
വാകയെ, പൈന് നിരകളെ...
സൌരഭം വാരിവാരിച്ചൊരിയും വയണയെ
ചാരുനീല തൃണദലശയ്യയെ...
സ്നേഹിക്കുന്നു ഞാന് ഈ ദേവഭൂമിയെ
സ്നേഹിക്കുന്നു ഞാന് വെറുതേ
വെറുതേ ഞാന്....
ആള്ത്തിരക്കിലും ഏകാകിനിയായ്
കാത്തുനില്ക്കുന്നതാരെ നീ ചൊല്ലൂ
നിന്നണുക്കളില് പോലും ശിശിരം
നിര്വൃതിസ്പന്ദനങ്ങള് പകര്ന്നു
ലോലമാം പത്രകഞ്ചുകമൂര്ന്നു പോവതും
നീയറിയാതെ നിന്നു....
എങ്കിലും വസന്താഗമമോര്ത്തു
നിന് മുഖമിന്നരുണിമയാര്ന്നു
എത്ര കാലമീ പൂവിടല്, നാളെ
ചൈത്രവും വിടവാങ്ങുകയില്ലേ
Friday, November 25, 2011
ഇന്നലെ എന്റെ നെഞ്ചിലെ (ബാലേട്ടന് )
YouTube Link
ഇന്നലെ എന്റെ നെഞ്ചിലെ കുഞ്ഞു
മണ്വിളക്കൂതിയില്ലേ.. കാറ്റെന്
മണ്വിളക്കൂതിയില്ലേ..
കൂരിരുള്ക്കാവിന്റെ മുറ്റത്തെ മുല്ലപോൽ
ഒറ്റയ്ക്കു നിന്നില്ലേ ഞാനിന്നൊറ്റയ്ക്കു നിന്നില്ലേ..
ദൂരേനിന്നും പിന്വിളികൊണ്ടെന്നെ ആരും വിളിച്ചില്ല
കാണാക്കണ്ണീരിന് കാവലിന് നൂലിഴ ആരും തുടച്ചില്ല
ചന്ദന പൊന്ചിതയില് എന്റെ അച്ഛനെരിയുമ്പോള്
മച്ചകത്താരോ തേങ്ങിപ്പറക്കുന്നതമ്പലപ്രാവുകളോ..
അമ്പലപ്രാവുകളോ...
ഉള്ളിന്നുള്ളില് അക്ഷരപ്പൂട്ടുകളാദ്യം തുറന്നുതന്നു
കുഞ്ഞിക്കാലടിയോരടി തെറ്റുമ്പോള് കൈ തന്നു കൂടെവന്നു
ജീവിതപ്പാതകളില് ഇനി എന്നിനി കാണും നാം
മറ്റൊരു ജന്മം കൂടെ ജനിയ്ക്കാൻ പുണ്യം പുലര്ന്നീടുമോ..
പുണ്യം പുലര്ന്നീടുമോ..
ഇന്നലെ എന്റെ നെഞ്ചിലെ കുഞ്ഞു
മണ്വിളക്കൂതിയില്ലേ.. കാറ്റെന്
മണ്വിളക്കൂതിയില്ലേ..
കൂരിരുള്ക്കാവിന്റെ മുറ്റത്തെ മുല്ലപോൽ
ഒറ്റയ്ക്കു നിന്നില്ലേ ഞാനിന്നൊറ്റയ്ക്കു നിന്നില്ലേ..
ദൂരേനിന്നും പിന്വിളികൊണ്ടെന്നെ ആരും വിളിച്ചില്ല
കാണാക്കണ്ണീരിന് കാവലിന് നൂലിഴ ആരും തുടച്ചില്ല
ചന്ദന പൊന്ചിതയില് എന്റെ അച്ഛനെരിയുമ്പോള്
മച്ചകത്താരോ തേങ്ങിപ്പറക്കുന്നതമ്പലപ്രാവുകളോ..
അമ്പലപ്രാവുകളോ...
ഉള്ളിന്നുള്ളില് അക്ഷരപ്പൂട്ടുകളാദ്യം തുറന്നുതന്നു
കുഞ്ഞിക്കാലടിയോരടി തെറ്റുമ്പോള് കൈ തന്നു കൂടെവന്നു
ജീവിതപ്പാതകളില് ഇനി എന്നിനി കാണും നാം
മറ്റൊരു ജന്മം കൂടെ ജനിയ്ക്കാൻ പുണ്യം പുലര്ന്നീടുമോ..
പുണ്യം പുലര്ന്നീടുമോ..
Thursday, November 17, 2011
ഇരുകണ്ണീര്ത്തുള്ളികള് (ഇരുട്ടിന്റെ ആത്മാവ് )
Irukanneerthullikal (Iruttinte Aathmaavu)
ഇരുകണ്ണീര്ത്തുള്ളികള് (ഇരുട്ടിന്റെ ആത്മാവ് )
Song ID : 852 | Movie ID : 3318
Musician MS Baburaj എം എസ് ബാബുരാജ്
Lyricist(s) P Bhaskaran പി ഭാസ്ക്കരൻ
Year 1967
Singer(s) S Janaki എസ് ജാനകി
Raga(s) Used Darbari Kaanada ദര്ബാരി കാനഡ
MS Baburaj
P Bhaskaran
You Tube link
S Janaki
ഇരു കണ്ണീര്ത്തുള്ളികള് ഒരു സുന്ദരിയുടെ
കരിമിഴികളില് വച്ചു കണ്ടു മുട്ടി
കണ്ടു മുട്ടീയവര് കണ്ടു മുട്ടി - പിന്നെ
കണ്ടു വന്ന സ്വപ്നത്തിന് കഥ ചൊല്ലി
താമരപ്പൊയ്കയിലെ അരയന്നങ്ങളെപ്പോലെ
പ്രേമത്താല് പരസ്പരം കൈ നീട്ടി(ഇരു)
അടുക്കുവാനവര്ക്കെന്നും കഴിഞ്ഞതില്ല
അകലത്താണകലത്താണിരു പേരും
കവിളിലേയ്ക്കൊഴുകുമ്പോള് ഒരുമിയ്ക്കാമെന്നോര്ത്തു
കരളില് പ്രതീക്ഷയുമായ് യാത്ര തുടര്ന്നു
കരളില് പ്രതീക്ഷയുമായ് യാത്ര തുടര്ന്നു..
(ഇരു കണ്ണീര്)
അടുത്തതില്ല അവര് അടുത്തതില്ല
ഒരു നെടുവീര്പ്പിന് കൊടുങ്കാറ്റില് അകന്നു പോയീ
മരണത്തിന് ഭീകര മരുഭൂവില് വീണൊരു
മഴത്തുള്ളി പോലെയവര് തകര്ന്നു പോയി
മഴത്തുള്ളി പോലെയവര് തകര്ന്നു പോയി
(ഇരു കണ്ണീര്)
ഇരുകണ്ണീര്ത്തുള്ളികള് (ഇരുട്ടിന്റെ ആത്മാവ് )
Song ID : 852 | Movie ID : 3318
Musician MS Baburaj എം എസ് ബാബുരാജ്
Lyricist(s) P Bhaskaran പി ഭാസ്ക്കരൻ
Year 1967
Singer(s) S Janaki എസ് ജാനകി
Raga(s) Used Darbari Kaanada ദര്ബാരി കാനഡ
MS Baburaj
P Bhaskaran
You Tube link
S Janaki
ഇരു കണ്ണീര്ത്തുള്ളികള് ഒരു സുന്ദരിയുടെ
കരിമിഴികളില് വച്ചു കണ്ടു മുട്ടി
കണ്ടു മുട്ടീയവര് കണ്ടു മുട്ടി - പിന്നെ
കണ്ടു വന്ന സ്വപ്നത്തിന് കഥ ചൊല്ലി
താമരപ്പൊയ്കയിലെ അരയന്നങ്ങളെപ്പോലെ
പ്രേമത്താല് പരസ്പരം കൈ നീട്ടി(ഇരു)
അടുക്കുവാനവര്ക്കെന്നും കഴിഞ്ഞതില്ല
അകലത്താണകലത്താണിരു പേരും
കവിളിലേയ്ക്കൊഴുകുമ്പോള് ഒരുമിയ്ക്കാമെന്നോര്ത്തു
കരളില് പ്രതീക്ഷയുമായ് യാത്ര തുടര്ന്നു
കരളില് പ്രതീക്ഷയുമായ് യാത്ര തുടര്ന്നു..
(ഇരു കണ്ണീര്)
അടുത്തതില്ല അവര് അടുത്തതില്ല
ഒരു നെടുവീര്പ്പിന് കൊടുങ്കാറ്റില് അകന്നു പോയീ
മരണത്തിന് ഭീകര മരുഭൂവില് വീണൊരു
മഴത്തുള്ളി പോലെയവര് തകര്ന്നു പോയി
മഴത്തുള്ളി പോലെയവര് തകര്ന്നു പോയി
(ഇരു കണ്ണീര്)
Monday, November 07, 2011
"Why Don't We Try to Be India's Most Respected Company?"
"Why Don't We Try to Be India's Most Respected Company?"
An Interview with N.R. Narayana Murthy by Anand P. Raman
He may not appear to be one, but N.R. Narayana Murthy is quite the contrarian. At a time when few Indians felt they could become entrepreneurs, he founded Infosys with just $1,000 in the bank. When no one believed that India could offer the world high-tech products, he dared to develop software services for export. In an era when conducting business ethically was virtually unheard of, he created a values-based corporation. Today, as public anger against rampant corruption in India boils over, Infosys faces a turning point, with Murthy stepping down as chairman. In this edited conversation with HBR’s Anand P. Raman, Murthy reflects on his tenure and explains that for companies to be financially successful and good, leaders must demonstrate that values matter at every turn, with every employee.
Photography: Ayush Ranka
HBR: “Powered by intellect, driven by values”—that’s the Infosys credo. How could you imagine creating a values-driven company in the India of 1981, where corruption, nepotism, and profiteering were—and by all accounts still are—a way of life?
Murthy: In May 1981, seven of us crowded into the tiny bedroom of my rented apartment in Mumbai. I had decided to quit my job to create a professionally managed software company and had invited six colleagues to join me. The meeting was to develop our vision for the new company. One of us suggested that we should try to become India’s largest software company. Someone else said that our goal should be to become the country’s biggest job creator. A third opinion was that we should strive to be the software firm with the highest market capitalization. When my turn came, I pushed back on those ideas, saying, “Why don’t we aim to be India’s most respected company?”
What did you mean by that in practice?
If we sought respect from all our stakeholders, I felt, we would achieve our vision. If you seek respect from customers, that means you must deliver what you promise. If you seek respect from employees, you must treat them fairly and with dignity. If you seek respect from investors, you must operate with transparency and accountability. If you seek respect from vendor-partners, you must deal with them on merit. If you seek respect from governments, you must never violate any laws. If you seek respect from society, you must live in harmony with it and create goodwill. If we could do all that, I argued, we would attract customers, employees, vendors, and investors; revenues, profits, and market capitalization would follow.
After much discussion, we agreed to create a values-based organization. The vision statement we drafted that night was to be India’s most respected company delivering best-of-breed technology solutions and employing best-in-class professionals. The conversation also laid the foundation for Infosys’s value system: C-LIFE, which stands for Client focus; Leadership by example; Integrity and transparency; Fairness; and Excellence in everything we do. Our vision was the answer to the question, What are we trying to achieve collectively? The values answered the query, How will we achieve the vision?
Why would you wish to seek respect—not profit, as other entrepreneurs do? Didn’t your cofounders think you were being idealistic or inauthentic?
Not at all. Seeking respect was natural for us. We were all were born into Indian middle-class families and had developed a strong sense of values from childhood. Our parents taught us the importance of education, hard work, decency, courtesy, honesty, respect for others, and putting the community’s interest ahead of that of the individual. Our external role models were our teachers, both in school and university, who taught us to be inquisitive, analytical, articulate, and team-oriented. Setting up a values-based company was therefore like a reflex action for us—like breathing.
Since we came from the middle class, our financial expectations were not very high. Making money wasn’t essential; earning respect was. Business would come, we believed.
In preliberalization India, where the government regulated business extensively and paying bribes was essential to getting things done, wasn’t Infosys at a disadvantage because of your convictions?
When you say that you are committed to values, it implies that you are willing to pay a price for them. Otherwise, there is no meaning in saying you are a values-driven company.
Can you give me an example?
Let me tell you a story that I often tell our people. In February 1984, Infosys decided to import a super minicomputer so that we could start developing software for overseas clients. When the machine landed at Bangalore Airport, the local customs official refused to clear it unless we “took care of him”—the Indian euphemism for demanding a bribe. A delay could have meant the end for us before we had even started. When an Infosys manager informed me about the problem, my only question was, “What is the alternative to paying a bribe?” The manager hesitantly replied that we could pay a customs duty of 135% and then appeal for a refund. I told him: “Do that.”
We didn’t have enough money to pay the duty and had to borrow it. However, because we had decided to do business ethically, we didn’t have a choice. We would not pay bribes. We effectively paid twice for the machine and had only a slim chance of recovering our money. But a clear conscience is the softest pillow on which you can lay your head down at night.
Apart from providing a good night’s rest, did any business benefits accrue to Infosys because of your principled stand? You suffered from a competitive disadvantage, I’m sure, since not all your rivals—except TCS and Wipro—followed your example.
It takes time to benefit from putting values first. You feel the pain immediately and you reap the gains only in the long run. The customs episode immediately sent a signal that Infosys’s leaders would back employees whenever they chose to take values-based decisions. It gave our people the confidence to follow the right path, even when everyone around them was bending the rules. It also boosted their enthusiasm; they became more committed to the company and more productive. It took just a few years for corrupt officials to stop approaching us for favors. Because of Infosys’s ethical image, our clients entrusted us with increasingly bigger projects. Our values have thus become our advantage, gaining us larger revenues, top-flight talent, and great investors and earning us the respect of governments and societies.
How did you deal with senior executives in developed countries who wanted their palms greased? Adhering to values must have been tougher in those cases; outsourcing is a cutthroat business.
To our clients and their representatives, we have always offered our sincere thanks, deep commitment, hard work—and nothing else. We have had an extraordinary set of values-based customers, but there are always exceptions. In the early years, I remember, Infosys bid for a $1 million contract from a large enterprise in a developed economy. When I visited the company, the CIO invited me out for dinner. During the meal, he mentioned several times how much he desired a particular car. Each time, he followed that up by saying that it would be nice if Infosys landed the contract. I guess I was naive. I kept turning it into a joke, saying that while it would be easy for him to buy the car, bagging the contract over the competition wasn’t as simple. Finally, the CIO decided to be blunt: “Why don’t you buy me that car and I will award you the contract?” he said. That’s when I realized that he was asking for a bribe. I politely told him that Infosys didn’t do such things, and the dinner ended quickly. The CIO didn’t get his car, but Infosys got the contract, by the way. You have to learn to stand by your principles; it’s wrong to believe you have to bribe your way to success.
Surely, it isn’t as simple as that. Don’t you have to be willing to walk away from customers, segments, and even markets? Why did Infosys exit the packaged software business in India in the late 1980s?
You’re right; we had to give that up because we wanted to do business by the book. In those days, we used to import and distribute software packages. The government of India used to levy a customs duty of 135% on imported software packages, but most companies manipulated their invoices to avoid paying duties. This enabled our rivals to reduce the landed cost of software, which was good for the customer, I guess. However, my colleagues and I decided that we would not follow that practice even though it wasn’t illegal, according to many lawyers. Infosys needed the cash flow, but since we wouldn’t operate in a gray area, we couldn’t successfully pursue that opportunity. Getting out was a no-brainer for us.
Isn’t it enough for a good company to follow the laws?
A good company must always go beyond following the law. Ethical behavior transcends legal compliance: It’s about satisfying your conscience, whereas legal compliance is about satisfying the authorities. Let’s say I am walking alone on a deserted path along the Charles River in Cambridge, when I see a $100 bill lying on the ground. There is no one around and no house for miles. No one will know if I pick up the money and walk away. I can hand over that bill to the police, or I can spend the money. Spending it may not be illegal, but it would be unethical. That, to me, is a value—something that stays with you even when you are alone.
Does Infosys have a zero tolerance policy?
Whenever we receive a complaint that an employee is violating our values, we investigate it, give a fair chance to the individual to argue his or her case, come to a conclusion, and take action. We have let several extraordinarily bright and useful people go because they violated the spirit or the letter of our value system. For instance, we fired a project manager for fudging a taxi bill to the tune of $40. He was a crucial member of the team, but our zero tolerance policy would not allow us to continue to employ him.
We also applaud good behavior. As part of our annual awards function, we honor the individual who, according to his or her peers, has demonstrated the best commitment to our values that year.
Not every manager in Infosys has always adhered to its values. Take the former head of Infosys’s worldwide sales, whose executive assistant in the U.S. accused him of sexual harassment. He had to resign, and Infosys and its insurers paid over $3 million to settle the charges in 2002. How could something like that happen in a values-based company?
I would prefer not to comment on the case, which still saddens me. The person was brilliant, a star performer, brought lots of value to the company, and many considered him my favorite! Still, the moment I learned of the issue, I initiated an investigation and informed the board. The board made a considered decision, and we implemented it immediately. The individual concerned paid a price for his mistake, and the chapter is now closed.
Infosys has recently been accused of breaking U.S. visa laws by providing full-time workers with visas meant only for visitors. That doesn’t sound like something an ethical company would do.
I can’t comment on that, either; the matter is sub judice. I can say only that I am saddened that Infosys has been issued a subpoena by a U.S. grand jury.
Should CEOs be totally honest with shareholders, or are there things they are better off not knowing?
Let the good news take the stairs, but make sure the bad news takes the elevator, I always say. Companies must be honest with all stakeholders except on issues that may create asymmetry of information and lead to insider trading. Infosys has demonstrated complete transparency in dealing with our investors, which has always worked in our favor. We learned that in 1995, while waiting for approval from the Reserve Bank of India to open a sales office abroad. We decided to invest the amount allocated for the purpose in the stock market, hoping to make a quick return. Unfortunately, we incurred a significant loss on our investment. At that time, according to the Indian GAAP, Infosys need not have provided the details of its loss to shareholders. But we believed that this was a moment to demonstrate our commitment to the Infosys principle, when in doubt, disclose. We went public with the details, and to our delight, Infosys shareholders took our disclosure as a sign of our transparency and didn’t punish us in any way.
Does Infosys’s reputation as a values-based firm put pressure on you to do more in other areas?
As Infosys has grown, society’s expectations have risen. People expect us to be environmentally conscious; to lead a movement to improve the standards of corporate governance; to help the community when there are floods and other calamities. It isn’t just the man on the street who demands that—our 130,000-plus employees do, too. They’re smart, draw their own conclusions, and question us. Infosys must meet those expectations if it isn’t to lose employees’ hearts, and we do our best on all those counts.
Since you are unlikely to believe that business should be business’s only business, how broadly do you define Infosys’s social contract?
Don’t get me wrong: Maximizing shareholder value is essential. If Infosys doesn’t do that, we won’t be strong and will not be able to serve any stakeholders. However, we must maximize shareholder value legally, ethically, and fairly.
The best index of a corporation’s success is its longevity, which comes from living in harmony with society. We achieve that objective in many ways. Fifteen years ago, we set up the Infosys Foundation, to which we contribute a certain percentage of our profits every quarter, to address some of the basic needs of the poorest of the poor in India and the United States. In India, the foundation has built hospitals and homes for the destitute, given scholarships to poor children, built libraries in over 15,000 villages, and rehabilitated prostitutes. We have donated PCs to thousands of schools in India. In the United States, we support initiatives to improve science and mathematics education in inner city schools.
You said that values govern your decisions about whether or not to enter businesses and countries. Are Infosys’s values therefore part of its strategy process?
Yes. Strategy is what we have to do to create and maintain sustainable differentiation vis-à-vis competitors. One aspect of our differentiation is our emphasis on values. Our values give our customers confidence that we will deliver on our promises, stand by them in every situation, and that we will spare no efforts to make them look good in front of their customers. Still, values cannot be just part of the strategy process; they have to be second nature for everyone in the organization.
Which brings us to the key question: How do you sustain a values-driven culture when the company is growing at over 50% per annum, its operations are globalizing, and more than 30,000 young people join the firm while 10,000 leave every year?
For many years, Infosys’s values system was unwritten but well practiced. In 1998, we decided to document it. Our employees come from different nationalities, genders, religions, and political points of view, so we have to work to transform that plurality into a shared worldview of ethics and values.
Infosys has a three-step process for disseminating the C-LIFE system: Communication, engagement, and enablement. C-LIFE sessions are mandatory for new entrants and lateral hires. We use Infy TV and Infy Radio to spread Infosys’s convictions about values, and we have created points of contact for solving ethical dilemmas. A C-LIFE manual works as a ready reckoner for employees. Our 700 leaders are constantly reinforcing our values; many spend their lunch breaks with young employees, discussing our values.
What is the role you personally play in communicating Infosys’s values?
From the day I started Infosys, I made it a point to address every new batch of employees. I told them that I could guarantee them only three things. One, every Infosys transaction will enhance their respect and dignity. Two, the company will conduct itself in a fair, transparent, and ethical manner, so they will never have to hang their heads in shame. Three, they will learn three times more at Infosys than at any other company.
I then recount the Infosys story, lacing it with anecdotes about the difficulties we faced, the bold decisions and sacrifices we made, and how we resolved ethical and moral dilemmas. I describe our progress: From a 100-square-foot office (my bedroom) to 28 million square feet of space today; from $250 of capital to a market capitalization of $36 billion; from a $10,000 kitty to $3.8 billion of cash today. Yet, we didn’t lose our health, suffer psychological trauma, or break up our families because we followed a values system.
Managers often say that leaders don’t walk the talk when it comes to values. How do Infosys’s leaders avoid that trap?
The best instrument for gaining trust is leadership by example. Most leaders forget that employees and stakeholders are watching them closely and that their every action will be discussed, lauded or criticized, and, often, imitated. Leaders have to be careful not to create dissonance between what they say and do. When we set up Infosys, I took a cut in pay while my colleagues got small increases. Similarly, we awarded 70% of Infosys’s equity to people who had hardly 18 months of experience. Decisions like these gave Infosys’s employees confidence in their leaders. My younger colleagues didn’t hesitate to make sacrifices later because they had seen me do so from the start.
We also follow protocols about punishments whether the person is a CEO or a janitor. On at least three occasions, board members have had to pay heavy penalties for what could be considered minor infractions. Setting an example at the top is the best way to instill confidence throughout the company.
Before this interview is published, you will step down as Infosys’s chairman, a position you held for three decades. How confident are you that Infosys will continue to be a values-driven company?
Listening to your conscience helps you do the right thing, so every employee—or Infoscion, as we call them—must be guided by that inner voice in making every decision. As long as Infosys’s leadership continues to foster an environment in which employees feel a responsibility to their conscience, it will deliver results.
After August 20, 2011, my title will be chairman emeritus; I will no longer have a role in strategy formation or execution. However, every Infoscion will have the right to consult me, particularly on issues relating to our values. I hope to help Infosys continue to be strong and adhere to its values even in moments of great temptation.
An Interview with N.R. Narayana Murthy by Anand P. Raman
He may not appear to be one, but N.R. Narayana Murthy is quite the contrarian. At a time when few Indians felt they could become entrepreneurs, he founded Infosys with just $1,000 in the bank. When no one believed that India could offer the world high-tech products, he dared to develop software services for export. In an era when conducting business ethically was virtually unheard of, he created a values-based corporation. Today, as public anger against rampant corruption in India boils over, Infosys faces a turning point, with Murthy stepping down as chairman. In this edited conversation with HBR’s Anand P. Raman, Murthy reflects on his tenure and explains that for companies to be financially successful and good, leaders must demonstrate that values matter at every turn, with every employee.
Photography: Ayush Ranka
HBR: “Powered by intellect, driven by values”—that’s the Infosys credo. How could you imagine creating a values-driven company in the India of 1981, where corruption, nepotism, and profiteering were—and by all accounts still are—a way of life?
Murthy: In May 1981, seven of us crowded into the tiny bedroom of my rented apartment in Mumbai. I had decided to quit my job to create a professionally managed software company and had invited six colleagues to join me. The meeting was to develop our vision for the new company. One of us suggested that we should try to become India’s largest software company. Someone else said that our goal should be to become the country’s biggest job creator. A third opinion was that we should strive to be the software firm with the highest market capitalization. When my turn came, I pushed back on those ideas, saying, “Why don’t we aim to be India’s most respected company?”
What did you mean by that in practice?
If we sought respect from all our stakeholders, I felt, we would achieve our vision. If you seek respect from customers, that means you must deliver what you promise. If you seek respect from employees, you must treat them fairly and with dignity. If you seek respect from investors, you must operate with transparency and accountability. If you seek respect from vendor-partners, you must deal with them on merit. If you seek respect from governments, you must never violate any laws. If you seek respect from society, you must live in harmony with it and create goodwill. If we could do all that, I argued, we would attract customers, employees, vendors, and investors; revenues, profits, and market capitalization would follow.
After much discussion, we agreed to create a values-based organization. The vision statement we drafted that night was to be India’s most respected company delivering best-of-breed technology solutions and employing best-in-class professionals. The conversation also laid the foundation for Infosys’s value system: C-LIFE, which stands for Client focus; Leadership by example; Integrity and transparency; Fairness; and Excellence in everything we do. Our vision was the answer to the question, What are we trying to achieve collectively? The values answered the query, How will we achieve the vision?
Why would you wish to seek respect—not profit, as other entrepreneurs do? Didn’t your cofounders think you were being idealistic or inauthentic?
Not at all. Seeking respect was natural for us. We were all were born into Indian middle-class families and had developed a strong sense of values from childhood. Our parents taught us the importance of education, hard work, decency, courtesy, honesty, respect for others, and putting the community’s interest ahead of that of the individual. Our external role models were our teachers, both in school and university, who taught us to be inquisitive, analytical, articulate, and team-oriented. Setting up a values-based company was therefore like a reflex action for us—like breathing.
Since we came from the middle class, our financial expectations were not very high. Making money wasn’t essential; earning respect was. Business would come, we believed.
In preliberalization India, where the government regulated business extensively and paying bribes was essential to getting things done, wasn’t Infosys at a disadvantage because of your convictions?
When you say that you are committed to values, it implies that you are willing to pay a price for them. Otherwise, there is no meaning in saying you are a values-driven company.
Can you give me an example?
Let me tell you a story that I often tell our people. In February 1984, Infosys decided to import a super minicomputer so that we could start developing software for overseas clients. When the machine landed at Bangalore Airport, the local customs official refused to clear it unless we “took care of him”—the Indian euphemism for demanding a bribe. A delay could have meant the end for us before we had even started. When an Infosys manager informed me about the problem, my only question was, “What is the alternative to paying a bribe?” The manager hesitantly replied that we could pay a customs duty of 135% and then appeal for a refund. I told him: “Do that.”
We didn’t have enough money to pay the duty and had to borrow it. However, because we had decided to do business ethically, we didn’t have a choice. We would not pay bribes. We effectively paid twice for the machine and had only a slim chance of recovering our money. But a clear conscience is the softest pillow on which you can lay your head down at night.
Apart from providing a good night’s rest, did any business benefits accrue to Infosys because of your principled stand? You suffered from a competitive disadvantage, I’m sure, since not all your rivals—except TCS and Wipro—followed your example.
It takes time to benefit from putting values first. You feel the pain immediately and you reap the gains only in the long run. The customs episode immediately sent a signal that Infosys’s leaders would back employees whenever they chose to take values-based decisions. It gave our people the confidence to follow the right path, even when everyone around them was bending the rules. It also boosted their enthusiasm; they became more committed to the company and more productive. It took just a few years for corrupt officials to stop approaching us for favors. Because of Infosys’s ethical image, our clients entrusted us with increasingly bigger projects. Our values have thus become our advantage, gaining us larger revenues, top-flight talent, and great investors and earning us the respect of governments and societies.
How did you deal with senior executives in developed countries who wanted their palms greased? Adhering to values must have been tougher in those cases; outsourcing is a cutthroat business.
To our clients and their representatives, we have always offered our sincere thanks, deep commitment, hard work—and nothing else. We have had an extraordinary set of values-based customers, but there are always exceptions. In the early years, I remember, Infosys bid for a $1 million contract from a large enterprise in a developed economy. When I visited the company, the CIO invited me out for dinner. During the meal, he mentioned several times how much he desired a particular car. Each time, he followed that up by saying that it would be nice if Infosys landed the contract. I guess I was naive. I kept turning it into a joke, saying that while it would be easy for him to buy the car, bagging the contract over the competition wasn’t as simple. Finally, the CIO decided to be blunt: “Why don’t you buy me that car and I will award you the contract?” he said. That’s when I realized that he was asking for a bribe. I politely told him that Infosys didn’t do such things, and the dinner ended quickly. The CIO didn’t get his car, but Infosys got the contract, by the way. You have to learn to stand by your principles; it’s wrong to believe you have to bribe your way to success.
Surely, it isn’t as simple as that. Don’t you have to be willing to walk away from customers, segments, and even markets? Why did Infosys exit the packaged software business in India in the late 1980s?
You’re right; we had to give that up because we wanted to do business by the book. In those days, we used to import and distribute software packages. The government of India used to levy a customs duty of 135% on imported software packages, but most companies manipulated their invoices to avoid paying duties. This enabled our rivals to reduce the landed cost of software, which was good for the customer, I guess. However, my colleagues and I decided that we would not follow that practice even though it wasn’t illegal, according to many lawyers. Infosys needed the cash flow, but since we wouldn’t operate in a gray area, we couldn’t successfully pursue that opportunity. Getting out was a no-brainer for us.
Isn’t it enough for a good company to follow the laws?
A good company must always go beyond following the law. Ethical behavior transcends legal compliance: It’s about satisfying your conscience, whereas legal compliance is about satisfying the authorities. Let’s say I am walking alone on a deserted path along the Charles River in Cambridge, when I see a $100 bill lying on the ground. There is no one around and no house for miles. No one will know if I pick up the money and walk away. I can hand over that bill to the police, or I can spend the money. Spending it may not be illegal, but it would be unethical. That, to me, is a value—something that stays with you even when you are alone.
Does Infosys have a zero tolerance policy?
Whenever we receive a complaint that an employee is violating our values, we investigate it, give a fair chance to the individual to argue his or her case, come to a conclusion, and take action. We have let several extraordinarily bright and useful people go because they violated the spirit or the letter of our value system. For instance, we fired a project manager for fudging a taxi bill to the tune of $40. He was a crucial member of the team, but our zero tolerance policy would not allow us to continue to employ him.
We also applaud good behavior. As part of our annual awards function, we honor the individual who, according to his or her peers, has demonstrated the best commitment to our values that year.
Not every manager in Infosys has always adhered to its values. Take the former head of Infosys’s worldwide sales, whose executive assistant in the U.S. accused him of sexual harassment. He had to resign, and Infosys and its insurers paid over $3 million to settle the charges in 2002. How could something like that happen in a values-based company?
I would prefer not to comment on the case, which still saddens me. The person was brilliant, a star performer, brought lots of value to the company, and many considered him my favorite! Still, the moment I learned of the issue, I initiated an investigation and informed the board. The board made a considered decision, and we implemented it immediately. The individual concerned paid a price for his mistake, and the chapter is now closed.
Infosys has recently been accused of breaking U.S. visa laws by providing full-time workers with visas meant only for visitors. That doesn’t sound like something an ethical company would do.
I can’t comment on that, either; the matter is sub judice. I can say only that I am saddened that Infosys has been issued a subpoena by a U.S. grand jury.
Should CEOs be totally honest with shareholders, or are there things they are better off not knowing?
Let the good news take the stairs, but make sure the bad news takes the elevator, I always say. Companies must be honest with all stakeholders except on issues that may create asymmetry of information and lead to insider trading. Infosys has demonstrated complete transparency in dealing with our investors, which has always worked in our favor. We learned that in 1995, while waiting for approval from the Reserve Bank of India to open a sales office abroad. We decided to invest the amount allocated for the purpose in the stock market, hoping to make a quick return. Unfortunately, we incurred a significant loss on our investment. At that time, according to the Indian GAAP, Infosys need not have provided the details of its loss to shareholders. But we believed that this was a moment to demonstrate our commitment to the Infosys principle, when in doubt, disclose. We went public with the details, and to our delight, Infosys shareholders took our disclosure as a sign of our transparency and didn’t punish us in any way.
Does Infosys’s reputation as a values-based firm put pressure on you to do more in other areas?
As Infosys has grown, society’s expectations have risen. People expect us to be environmentally conscious; to lead a movement to improve the standards of corporate governance; to help the community when there are floods and other calamities. It isn’t just the man on the street who demands that—our 130,000-plus employees do, too. They’re smart, draw their own conclusions, and question us. Infosys must meet those expectations if it isn’t to lose employees’ hearts, and we do our best on all those counts.
Since you are unlikely to believe that business should be business’s only business, how broadly do you define Infosys’s social contract?
Don’t get me wrong: Maximizing shareholder value is essential. If Infosys doesn’t do that, we won’t be strong and will not be able to serve any stakeholders. However, we must maximize shareholder value legally, ethically, and fairly.
The best index of a corporation’s success is its longevity, which comes from living in harmony with society. We achieve that objective in many ways. Fifteen years ago, we set up the Infosys Foundation, to which we contribute a certain percentage of our profits every quarter, to address some of the basic needs of the poorest of the poor in India and the United States. In India, the foundation has built hospitals and homes for the destitute, given scholarships to poor children, built libraries in over 15,000 villages, and rehabilitated prostitutes. We have donated PCs to thousands of schools in India. In the United States, we support initiatives to improve science and mathematics education in inner city schools.
You said that values govern your decisions about whether or not to enter businesses and countries. Are Infosys’s values therefore part of its strategy process?
Yes. Strategy is what we have to do to create and maintain sustainable differentiation vis-à-vis competitors. One aspect of our differentiation is our emphasis on values. Our values give our customers confidence that we will deliver on our promises, stand by them in every situation, and that we will spare no efforts to make them look good in front of their customers. Still, values cannot be just part of the strategy process; they have to be second nature for everyone in the organization.
Which brings us to the key question: How do you sustain a values-driven culture when the company is growing at over 50% per annum, its operations are globalizing, and more than 30,000 young people join the firm while 10,000 leave every year?
For many years, Infosys’s values system was unwritten but well practiced. In 1998, we decided to document it. Our employees come from different nationalities, genders, religions, and political points of view, so we have to work to transform that plurality into a shared worldview of ethics and values.
Infosys has a three-step process for disseminating the C-LIFE system: Communication, engagement, and enablement. C-LIFE sessions are mandatory for new entrants and lateral hires. We use Infy TV and Infy Radio to spread Infosys’s convictions about values, and we have created points of contact for solving ethical dilemmas. A C-LIFE manual works as a ready reckoner for employees. Our 700 leaders are constantly reinforcing our values; many spend their lunch breaks with young employees, discussing our values.
What is the role you personally play in communicating Infosys’s values?
From the day I started Infosys, I made it a point to address every new batch of employees. I told them that I could guarantee them only three things. One, every Infosys transaction will enhance their respect and dignity. Two, the company will conduct itself in a fair, transparent, and ethical manner, so they will never have to hang their heads in shame. Three, they will learn three times more at Infosys than at any other company.
I then recount the Infosys story, lacing it with anecdotes about the difficulties we faced, the bold decisions and sacrifices we made, and how we resolved ethical and moral dilemmas. I describe our progress: From a 100-square-foot office (my bedroom) to 28 million square feet of space today; from $250 of capital to a market capitalization of $36 billion; from a $10,000 kitty to $3.8 billion of cash today. Yet, we didn’t lose our health, suffer psychological trauma, or break up our families because we followed a values system.
Managers often say that leaders don’t walk the talk when it comes to values. How do Infosys’s leaders avoid that trap?
The best instrument for gaining trust is leadership by example. Most leaders forget that employees and stakeholders are watching them closely and that their every action will be discussed, lauded or criticized, and, often, imitated. Leaders have to be careful not to create dissonance between what they say and do. When we set up Infosys, I took a cut in pay while my colleagues got small increases. Similarly, we awarded 70% of Infosys’s equity to people who had hardly 18 months of experience. Decisions like these gave Infosys’s employees confidence in their leaders. My younger colleagues didn’t hesitate to make sacrifices later because they had seen me do so from the start.
We also follow protocols about punishments whether the person is a CEO or a janitor. On at least three occasions, board members have had to pay heavy penalties for what could be considered minor infractions. Setting an example at the top is the best way to instill confidence throughout the company.
Before this interview is published, you will step down as Infosys’s chairman, a position you held for three decades. How confident are you that Infosys will continue to be a values-driven company?
Listening to your conscience helps you do the right thing, so every employee—or Infoscion, as we call them—must be guided by that inner voice in making every decision. As long as Infosys’s leadership continues to foster an environment in which employees feel a responsibility to their conscience, it will deliver results.
After August 20, 2011, my title will be chairman emeritus; I will no longer have a role in strategy formation or execution. However, every Infoscion will have the right to consult me, particularly on issues relating to our values. I hope to help Infosys continue to be strong and adhere to its values even in moments of great temptation.
Friday, November 04, 2011
Idolize Bill Gates, Not Steve Jobs
Both leaders are highly admirable, but Gates used his talents in ways that stretch further beyond the business world, says Harvard scholar Maxwell Wessel
inShare
302E-mailPrint
RELATED ITEMS
Ease Regulations to Revive Venture Capital
Republicans Hurting Economy by Opposing Obama, Plouffe Says
Apple’s Jobs Told Cook Not to Ask ‘What Would Steve Do?’: Tech
EU to Press China at G-20 Summit for Pledge to Let Yuan Rise
Disease Funds May Have Gone to Home Renovations, Blood Diamonds
Posted on Harvard Business Review: November 1, 2011 12:29 PM
By Maxwell Wessel
Apple is undoubtedly the gold standard of today’s tech world. In fact, it’s probably the gold standard of American industry at the moment. Its innovative design, user interface, and ecosystem make it a titan in any category it enters. And it’s clear that Steve Jobs was the reason Apple rose to its current heights from the brink of bankruptcy. In the wake of his death, HBR espoused his greatness — something I’ve done as well. And he was great. Steve Jobs has likely been our generation’s most important leader in the world of business. But Steve Jobs is not the most important leader from the world of business. While Jobs should be who MBAs and industrial designers try to emulate, I’m not sure he’s who we should idolize. That respect should be bestowed on someone we talk less and less about, Bill Gates.
Both Jobs and Gates had immeasurable impacts on the world. Apple ushered in the era of personal computing in many respects. Microsoft’s platform made it possible for a generation of computer scientists to learn and flourish. Apple seems to have perfected the art of delivering fantastic consumer products. Microsoft has worked diligently to make the enterprise more and more efficient. Regardless of which camp you fall in today, it’s impossible to deny each corporation’s contribution. Jobs and Gates each deeply respected each other’s contributions.
But at the end of his life, Steve Jobs worried about Apple, Inc. Walter Isaacson quoted the wizard of Cupertino saying, “Hewlett and Packard built a great company, and they thought they had left it in good hands. But now it’s being dismembered and destroyed. I hope I’ve left a stronger legacy so that will never happen at Apple.” At the end of his life, Jobs saw his legacy as Apple.
Bill Gates stepped away from Microsoft in 2006 and, despite the company’s growing troubles in the face of the mobile disruption, has devoted his genius to solving the world’s biggest problems, despite the fact that solving those problems doesn’t create profit or fame.* Gates committed his talents to eliminating diseases, increasing development standards, and generally fighting inequality.
Since 1994, the Bill & Melinda Gates Foundation amassed an endowment of over $31 billion in funds to fight the world’s most difficult issues. But it hasn’t merely accumulated funds, the foundation has already given away over $25 billion. Those aren’t trivial numbers. In seventeen years, the foundation has raised and given away more than one-tenth of Apple’s extraordinary market capitalization. While the developed world takes things like clean water, basic healthcare, and the availability of food for granted — there are billions of human beings that don’t have such fundamental resources.
Gandhi famously said, “Be the change you want to see in the world.” I don’t doubt that, in recent years, both Gates and Jobs did just that. Jobs made the world more beautiful and the billion of us with resources loved him for it. Gates is making the world ideal, and the billions of us with no voice will be forever impacted.
Yesterday, I read a note Gates wrote to members of the Harvard community. It speaks for itself:
I hope you will reflect on what you’ve done with your talent and energy. I hope you will judge yourselves not on your professional accomplishments alone, but also on how well you work to address the world’s deepest inequities, on how well you treat people a world away who have nothing in common with you but their humanity.
Those are not the words of a leader of business. Those are the words of a leader of people. Those are the words of an idol.
As much as I love Apple, Inc, I would happily give up my iPhone to put food on the plates of starving children. Steve Jobs turned his company into a decade long leader in the truly new space of mobile computing. Bill Gates decided to eliminate malaria. Who do you think we should be putting up on a pedestal for our children to emulate?
inShare
302E-mailPrint
RELATED ITEMS
Ease Regulations to Revive Venture Capital
Republicans Hurting Economy by Opposing Obama, Plouffe Says
Apple’s Jobs Told Cook Not to Ask ‘What Would Steve Do?’: Tech
EU to Press China at G-20 Summit for Pledge to Let Yuan Rise
Disease Funds May Have Gone to Home Renovations, Blood Diamonds
Posted on Harvard Business Review: November 1, 2011 12:29 PM
By Maxwell Wessel
Apple is undoubtedly the gold standard of today’s tech world. In fact, it’s probably the gold standard of American industry at the moment. Its innovative design, user interface, and ecosystem make it a titan in any category it enters. And it’s clear that Steve Jobs was the reason Apple rose to its current heights from the brink of bankruptcy. In the wake of his death, HBR espoused his greatness — something I’ve done as well. And he was great. Steve Jobs has likely been our generation’s most important leader in the world of business. But Steve Jobs is not the most important leader from the world of business. While Jobs should be who MBAs and industrial designers try to emulate, I’m not sure he’s who we should idolize. That respect should be bestowed on someone we talk less and less about, Bill Gates.
Both Jobs and Gates had immeasurable impacts on the world. Apple ushered in the era of personal computing in many respects. Microsoft’s platform made it possible for a generation of computer scientists to learn and flourish. Apple seems to have perfected the art of delivering fantastic consumer products. Microsoft has worked diligently to make the enterprise more and more efficient. Regardless of which camp you fall in today, it’s impossible to deny each corporation’s contribution. Jobs and Gates each deeply respected each other’s contributions.
But at the end of his life, Steve Jobs worried about Apple, Inc. Walter Isaacson quoted the wizard of Cupertino saying, “Hewlett and Packard built a great company, and they thought they had left it in good hands. But now it’s being dismembered and destroyed. I hope I’ve left a stronger legacy so that will never happen at Apple.” At the end of his life, Jobs saw his legacy as Apple.
Bill Gates stepped away from Microsoft in 2006 and, despite the company’s growing troubles in the face of the mobile disruption, has devoted his genius to solving the world’s biggest problems, despite the fact that solving those problems doesn’t create profit or fame.* Gates committed his talents to eliminating diseases, increasing development standards, and generally fighting inequality.
Since 1994, the Bill & Melinda Gates Foundation amassed an endowment of over $31 billion in funds to fight the world’s most difficult issues. But it hasn’t merely accumulated funds, the foundation has already given away over $25 billion. Those aren’t trivial numbers. In seventeen years, the foundation has raised and given away more than one-tenth of Apple’s extraordinary market capitalization. While the developed world takes things like clean water, basic healthcare, and the availability of food for granted — there are billions of human beings that don’t have such fundamental resources.
Gandhi famously said, “Be the change you want to see in the world.” I don’t doubt that, in recent years, both Gates and Jobs did just that. Jobs made the world more beautiful and the billion of us with resources loved him for it. Gates is making the world ideal, and the billions of us with no voice will be forever impacted.
Yesterday, I read a note Gates wrote to members of the Harvard community. It speaks for itself:
I hope you will reflect on what you’ve done with your talent and energy. I hope you will judge yourselves not on your professional accomplishments alone, but also on how well you work to address the world’s deepest inequities, on how well you treat people a world away who have nothing in common with you but their humanity.
Those are not the words of a leader of business. Those are the words of a leader of people. Those are the words of an idol.
As much as I love Apple, Inc, I would happily give up my iPhone to put food on the plates of starving children. Steve Jobs turned his company into a decade long leader in the truly new space of mobile computing. Bill Gates decided to eliminate malaria. Who do you think we should be putting up on a pedestal for our children to emulate?
പഴയൊരു രജനി തന് കഥയോര്ക്കുന്നു ...
Pazhayoru Rajanithan (Naayika)
Song ID : 193238 | Movie ID : 6940
Musician MK Arjunan എം കെ അര്ജ്ജുനന്
Lyricist(s) Sreekumaran Thampi ശ്രീകുമാരന് തമ്പി
Year 2011
Singer(s) KJ Yesudas കെ ജെ യേശുദാസ്
Raga(s) Used Chenchurutty ചെഞ്ചുരുട്ടി
Actors Jayaram,Padmapriya
പഴയൊരു രജനി തന് കഥയോര്ക്കുന്നു
പാടിയ പാട്ടിന് ശ്രുതിയോര്ക്കുന്നു
പഴയൊരു രജനി തന് കഥയോര്ക്കുന്നു
പാടിയ പാട്ടിന് ശ്രുതിയോര്ക്കുന്നു
അവളെന് മടിയില് കിടന്നിരുന്നു
അടിമുടി തരിച്ചൊരു മണിവീണ പോലെ
അവളെന് മടിയില് കിടന്നിരുന്നു
(പഴയൊരു)
പതിനാലാം ചന്ദ്രികയായിരുന്നു
പ്രാസാദം പനിനീരില് കുളിച്ചിരുന്നു
ആ ... ആ ...
പതിനാലാം ചന്ദ്രികയായിരുന്നു
പ്രാസാദം പനിനീരില് കുളിച്ചിരുന്നു
കളഭത്തിന് മണമുള്ള കാറ്റ് വന്നു
കണ്മണി തന് മാറില് മദം പകര്ന്നു
ശരിയും തെറ്റും ഞാന് മറന്നു
(പഴയൊരു )
പൂങ്കാവില് നിറമാലയായിരുന്നു
ഇരവാകെ കളിത്താളം ഒഴുകിവന്നു
പൂങ്കാവില് നിറമാലയായിരുന്നു
ഇരവാകെ കളിത്താളം ഒഴുകിവന്നു
പലപല കരമുദ്രയോര്മ്മവന്നു
പരിഭവിച്ചോമനയൊതുങ്ങി നിന്നു
ശരിയും തെറ്റും ഞാനറിഞ്ഞു
(പഴയൊരു )
Song ID : 193238 | Movie ID : 6940
Musician MK Arjunan എം കെ അര്ജ്ജുനന്
Lyricist(s) Sreekumaran Thampi ശ്രീകുമാരന് തമ്പി
Year 2011
Singer(s) KJ Yesudas കെ ജെ യേശുദാസ്
Raga(s) Used Chenchurutty ചെഞ്ചുരുട്ടി
Actors Jayaram,Padmapriya
പഴയൊരു രജനി തന് കഥയോര്ക്കുന്നു
പാടിയ പാട്ടിന് ശ്രുതിയോര്ക്കുന്നു
പഴയൊരു രജനി തന് കഥയോര്ക്കുന്നു
പാടിയ പാട്ടിന് ശ്രുതിയോര്ക്കുന്നു
അവളെന് മടിയില് കിടന്നിരുന്നു
അടിമുടി തരിച്ചൊരു മണിവീണ പോലെ
അവളെന് മടിയില് കിടന്നിരുന്നു
(പഴയൊരു)
പതിനാലാം ചന്ദ്രികയായിരുന്നു
പ്രാസാദം പനിനീരില് കുളിച്ചിരുന്നു
ആ ... ആ ...
പതിനാലാം ചന്ദ്രികയായിരുന്നു
പ്രാസാദം പനിനീരില് കുളിച്ചിരുന്നു
കളഭത്തിന് മണമുള്ള കാറ്റ് വന്നു
കണ്മണി തന് മാറില് മദം പകര്ന്നു
ശരിയും തെറ്റും ഞാന് മറന്നു
(പഴയൊരു )
പൂങ്കാവില് നിറമാലയായിരുന്നു
ഇരവാകെ കളിത്താളം ഒഴുകിവന്നു
പൂങ്കാവില് നിറമാലയായിരുന്നു
ഇരവാകെ കളിത്താളം ഒഴുകിവന്നു
പലപല കരമുദ്രയോര്മ്മവന്നു
പരിഭവിച്ചോമനയൊതുങ്ങി നിന്നു
ശരിയും തെറ്റും ഞാനറിഞ്ഞു
(പഴയൊരു )
Thursday, October 27, 2011
Why Digital Talent Doesn’t Want To Work At Your Company
FC Expert Blog
BY FC EXPERT BLOGGER AARON SHAPIROToday
Some digital companies are hiring--and in fact are in hot competition for certain types of employees. But you don't have to be Google to attract top-tier talent.
Why doesn't digital talent want to work at your company? It’s not because you’re a consumer packaged goods company, rather than Google. It’s not because you’re in Ohio instead of Silicon Valley. It’s not because your salaries are too low, or because you don’t offer free food and laundry services.
It’s because you’re not providing them the right opportunity. The talent you want would be happy to work in an un-air-conditioned garage in New Mexico if it meant the chance to change the world.
This, the opportunity to do great things, to make a real difference, is what drives most digital talent--whether they’re developers, designers, producers, marketers or business folks.
Most companies don’t offer this, so they skip your company and work somewhere that’s more innovative and exciting. End of story. But the good news is that you can offer them something exciting and great. The promise of changing a giant, behind-the-times organization into an Internet-savvy business is an incredibly exciting challenge and a big way for ambitious people to make an impact.
But it takes more than lip service to make the sale. Job candidates and new hires with digital chops must truly believe in the company’s dedication to digital transformation and they must see that they are empowered to make this change. Trouble is, many big businesses aren’t structured to deliver on this type of opportunity. The attributes of a soul-crushing, Sisyphean, anti-digital workplace run deep.
Digital talent won’t want to work at your company if:
Every element of their work will be pored over by multiple layers of bureaucracy. Even if that’s how the rest of the company operates, it can’t spill into the digital department. In a technology environment, new products and businesses spring up daily and a new endeavor can go from conception to launch in a matter of months. Reining in the momentum will be read as inaction and a clear signal the company isn’t willing to grasp the new way of the world.
Mediocre is good enough. While clocking out at 5 p.m. is attractive to some, it will discourage digital talent. They want to be expected to do something great. They want to be pushed. They care about their work. Their leadership, and those they rely on to get things done, must match their appetite for success.
Trial and error is condemned. The freedom to try out new ideas allows employees to take initiative, make decisions, and learn from their mistakes. It also demonstrates an attractive and inspiring entrepreneurial spirit.
Your company is structured so it takes a lifetime to get to the top, and as such there are no digital experts in company-wide leadership positions. Digital talent--often in their 20s and 30s--need to see a clear path for uninhibited career development that’s based on merit, not years spent, and that’s beyond the confines of the digital department. If they don’t, they won’t see a reason to stay with the company in the long term.
Your offices are cold, impersonal and downright stodgy. It may sound like it conflicts with the “you don’t need to be in Silicon Valley point,” but appreciate the nuance. A traditional office layout is designed to communicate power among certain individuals and barriers between departments. This does not support the collaborative ethos which is intrinsic to the web. Companies should do everything possible to provide the digital team friendlier, open office space. A location in a hip, young neighborhood (which surely exists in every mid- to large-sized city) is also a big plus.
When all of these digital-talent deterring points are addressed, company leadership has effectively and proactively demonstrated the company’s dedication to a digital transformation. It is at this time that their words, a broadly communicated firm stance on the significance of the company’s digital goals, will make the most impact. Without this conspicuous top-down support, politics in the organization or simply one influential disbeliever can hinder the effort, limit the extent of digital integration possible, and discourage valuable employees.
You need them more than they need you. Demand for their services is so high, they can afford to be finicky. If they don’t like where they’re working, another firm with a more attractive culture and more grand opportunity will quickly swipe them up. That could be your company. But it could just as easily be someone else.
Related articles:
Want To Keep (And Motivate) Your Best Employees? It's Not About The Money
How To Discover Amazing Talent For Your Startup
Your Next High-Paying Job May Be In An Industry That Was Never On Your Radar
What It Takes To Get A Job At Google
Adapted from Users Not Customers: Who Really Determines the Success of Your Business (Portfolio), by Aaron Shapiro, CEO of HUGE, a digital agency that helps companies including PespiCo, Comcast, Target, HBO, and Unilever reimagine how they interact with their customers and manage their business in the online economy. Visit aaronshapiro.com.
BY FC EXPERT BLOGGER AARON SHAPIROToday
Some digital companies are hiring--and in fact are in hot competition for certain types of employees. But you don't have to be Google to attract top-tier talent.
Why doesn't digital talent want to work at your company? It’s not because you’re a consumer packaged goods company, rather than Google. It’s not because you’re in Ohio instead of Silicon Valley. It’s not because your salaries are too low, or because you don’t offer free food and laundry services.
It’s because you’re not providing them the right opportunity. The talent you want would be happy to work in an un-air-conditioned garage in New Mexico if it meant the chance to change the world.
This, the opportunity to do great things, to make a real difference, is what drives most digital talent--whether they’re developers, designers, producers, marketers or business folks.
Most companies don’t offer this, so they skip your company and work somewhere that’s more innovative and exciting. End of story. But the good news is that you can offer them something exciting and great. The promise of changing a giant, behind-the-times organization into an Internet-savvy business is an incredibly exciting challenge and a big way for ambitious people to make an impact.
But it takes more than lip service to make the sale. Job candidates and new hires with digital chops must truly believe in the company’s dedication to digital transformation and they must see that they are empowered to make this change. Trouble is, many big businesses aren’t structured to deliver on this type of opportunity. The attributes of a soul-crushing, Sisyphean, anti-digital workplace run deep.
Digital talent won’t want to work at your company if:
Every element of their work will be pored over by multiple layers of bureaucracy. Even if that’s how the rest of the company operates, it can’t spill into the digital department. In a technology environment, new products and businesses spring up daily and a new endeavor can go from conception to launch in a matter of months. Reining in the momentum will be read as inaction and a clear signal the company isn’t willing to grasp the new way of the world.
Mediocre is good enough. While clocking out at 5 p.m. is attractive to some, it will discourage digital talent. They want to be expected to do something great. They want to be pushed. They care about their work. Their leadership, and those they rely on to get things done, must match their appetite for success.
Trial and error is condemned. The freedom to try out new ideas allows employees to take initiative, make decisions, and learn from their mistakes. It also demonstrates an attractive and inspiring entrepreneurial spirit.
Your company is structured so it takes a lifetime to get to the top, and as such there are no digital experts in company-wide leadership positions. Digital talent--often in their 20s and 30s--need to see a clear path for uninhibited career development that’s based on merit, not years spent, and that’s beyond the confines of the digital department. If they don’t, they won’t see a reason to stay with the company in the long term.
Your offices are cold, impersonal and downright stodgy. It may sound like it conflicts with the “you don’t need to be in Silicon Valley point,” but appreciate the nuance. A traditional office layout is designed to communicate power among certain individuals and barriers between departments. This does not support the collaborative ethos which is intrinsic to the web. Companies should do everything possible to provide the digital team friendlier, open office space. A location in a hip, young neighborhood (which surely exists in every mid- to large-sized city) is also a big plus.
When all of these digital-talent deterring points are addressed, company leadership has effectively and proactively demonstrated the company’s dedication to a digital transformation. It is at this time that their words, a broadly communicated firm stance on the significance of the company’s digital goals, will make the most impact. Without this conspicuous top-down support, politics in the organization or simply one influential disbeliever can hinder the effort, limit the extent of digital integration possible, and discourage valuable employees.
You need them more than they need you. Demand for their services is so high, they can afford to be finicky. If they don’t like where they’re working, another firm with a more attractive culture and more grand opportunity will quickly swipe them up. That could be your company. But it could just as easily be someone else.
Related articles:
Want To Keep (And Motivate) Your Best Employees? It's Not About The Money
How To Discover Amazing Talent For Your Startup
Your Next High-Paying Job May Be In An Industry That Was Never On Your Radar
What It Takes To Get A Job At Google
Adapted from Users Not Customers: Who Really Determines the Success of Your Business (Portfolio), by Aaron Shapiro, CEO of HUGE, a digital agency that helps companies including PespiCo, Comcast, Target, HBO, and Unilever reimagine how they interact with their customers and manage their business in the online economy. Visit aaronshapiro.com.
Sunday, October 23, 2011
കാണാ മുള്ളാല് (സാള്ട്ട് ആന്റ് പെപ്പര് )
Musician Bijibal ബിജിബാല്
Lyricist(s) Santhosh Varma സന്തോഷ് വര്മ്മ
Year 2011
Singer(s) Shreya Ghoshal,Ranjith Govind
കാണാമുള്ളാല് ഉള് നീറും നോവാണനുരാഗം
നോവുമ്പോഴും തേനൂറും സുഖമാണനുരാഗം
എന്നില് നീ, നിന്നില് ഞാനും പതിയെ,
പതിയെ അതിരുകളുരുകി അലിയേ
ഏറെദൂരെയെങ്കില് നീ എന്നുമെന്നെയോര്ക്കും
നിന്നരികില് ഞാനണയും കിനാവിനായ് കാതോര്ക്കും
വിരഹമേ...ആ ആ
വിരഹമേ നീയുണ്ടെങ്കില് പ്രണയം പടരും
സിരയിലൊരു തീയലയായ്...
(കാണാ മുള്ളാല് )
നീരണിഞ്ഞു മാത്രം വളരുന്ന വല്ലിപോലെ
മിഴിനനവില് പൂവണിയും വസന്തമാണനുരാഗം
കദനമേ...
കദനമേ നീയില്ലെങ്കില് പ്രണയം തളരും
വെറുതെയൊരു പാഴ്കുളിരായ്...
Lyricist(s) Santhosh Varma സന്തോഷ് വര്മ്മ
Year 2011
Singer(s) Shreya Ghoshal,Ranjith Govind
കാണാമുള്ളാല് ഉള് നീറും നോവാണനുരാഗം
നോവുമ്പോഴും തേനൂറും സുഖമാണനുരാഗം
എന്നില് നീ, നിന്നില് ഞാനും പതിയെ,
പതിയെ അതിരുകളുരുകി അലിയേ
ഏറെദൂരെയെങ്കില് നീ എന്നുമെന്നെയോര്ക്കും
നിന്നരികില് ഞാനണയും കിനാവിനായ് കാതോര്ക്കും
വിരഹമേ...ആ ആ
വിരഹമേ നീയുണ്ടെങ്കില് പ്രണയം പടരും
സിരയിലൊരു തീയലയായ്...
(കാണാ മുള്ളാല് )
നീരണിഞ്ഞു മാത്രം വളരുന്ന വല്ലിപോലെ
മിഴിനനവില് പൂവണിയും വസന്തമാണനുരാഗം
കദനമേ...
കദനമേ നീയില്ലെങ്കില് പ്രണയം തളരും
വെറുതെയൊരു പാഴ്കുളിരായ്...
Friday, October 14, 2011
നീലക്കുറിഞ്ഞികൾ പൂക്കുന്ന വീഥിയിൽ
നീലക്കുറിഞ്ഞികൾ പൂക്കുന്ന വീഥിയിൽ
നിന്നെ പ്രതീക്ഷിച്ചു നിന്നു..
ഒരു കൃഷ്ണതുളസിക്കതിരുമായ് നിന്നെ ഞാൻ
എന്നും പ്രതീക്ഷിച്ചു നിന്നു..
നീയിതു കാണാതെ പോകയോ..
നീയിതു ചൂടാതെ പോകയോ...
ആഷാഢമാസ നിശീഥിനിതൻ വന സീമയിലൂടെ ഞാൻ
ആരും കാണാതെ.. കാറ്റും കേൾക്കാതെ..
എന്നെയും തേടി വരുന്നൂ എന്റെ മൺകുടിൽ തേടി വരുന്നൂ...
നീയിതു കാണാതെ പോകയോ...
നീയിതു ചൂടാതെ പോകയോ ...
ലാസ്യ നിലാവിന്റെ ലാളനമേറ്റു ഞാൻ ഒന്നു മയങ്ങീ...
കാറ്റും കാണാതെ.... കാടും ഉണരാതെ...
എന്റെ ചാരത്തു വന്നൂ...
എന്റെ പ്രേമ നൈവേദ്യമണിഞ്ഞൂ...
നീയിതു കാണാതെ പോകയോ....
നീയിതു ചൂടാതെ പോകയോ...
ചിത്രം/ആൽബം: നീലക്കടമ്പ്
ഗാനരചയിതാവു്: കെ ജയകുമാർ
സംഗീതം: രവീന്ദ്രൻ
ആലാപനം: കെ എസ് ചിത്ര
നിന്നെ പ്രതീക്ഷിച്ചു നിന്നു..
ഒരു കൃഷ്ണതുളസിക്കതിരുമായ് നിന്നെ ഞാൻ
എന്നും പ്രതീക്ഷിച്ചു നിന്നു..
നീയിതു കാണാതെ പോകയോ..
നീയിതു ചൂടാതെ പോകയോ...
ആഷാഢമാസ നിശീഥിനിതൻ വന സീമയിലൂടെ ഞാൻ
ആരും കാണാതെ.. കാറ്റും കേൾക്കാതെ..
എന്നെയും തേടി വരുന്നൂ എന്റെ മൺകുടിൽ തേടി വരുന്നൂ...
നീയിതു കാണാതെ പോകയോ...
നീയിതു ചൂടാതെ പോകയോ ...
ലാസ്യ നിലാവിന്റെ ലാളനമേറ്റു ഞാൻ ഒന്നു മയങ്ങീ...
കാറ്റും കാണാതെ.... കാടും ഉണരാതെ...
എന്റെ ചാരത്തു വന്നൂ...
എന്റെ പ്രേമ നൈവേദ്യമണിഞ്ഞൂ...
നീയിതു കാണാതെ പോകയോ....
നീയിതു ചൂടാതെ പോകയോ...
ചിത്രം/ആൽബം: നീലക്കടമ്പ്
ഗാനരചയിതാവു്: കെ ജയകുമാർ
സംഗീതം: രവീന്ദ്രൻ
ആലാപനം: കെ എസ് ചിത്ര
Dennis Ritchie: The Shoulders Steve Jobs Stood On
Dennis Ritchie: The Shoulders Steve Jobs Stood On
By Cade Metz Email Author October 13, 2011 | 7:14 pm | Categories: Announcements, Personalities
Dennis Ritchie (standing) and Ken Thompson at a PDP-11 in 1972. (Photo: Courtesy of Bell Labs)
The tributes to Dennis Ritchie won’t match the river of praise that spilled out over the web after the death of Steve Jobs. But they should.
And then some.
“When Steve Jobs died last week, there was a huge outcry, and that was very moving and justified. But Dennis had a bigger effect, and the public doesn’t even know who he is,” says Rob Pike, the programming legend and current Googler who spent 20 years working across the hall from Ritchie at the famed Bell Labs.
On Wednesday evening, with a post to Google+, Pike announced that Ritchie had died at his home in New Jersey over the weekend after a long illness, and though the response from hardcore techies was immense, the collective eulogy from the web at large doesn’t quite do justice to Ritchie’s sweeping influence on the modern world. Dennis Ritchie is the father of the C programming language, and with fellow Bell Labs researcher Ken Thompson, he used C to build UNIX, the operating system that so much of the world is built on — including the Apple empire overseen by Steve Jobs.
“Pretty much everything on the web uses those two things: C and UNIX,” Pike tells Wired. “The browsers are written in C. The UNIX kernel — that pretty much the entire Internet runs on — is written in C. Web servers are written in C, and if they’re not, they’re written in Java or C++, which are C derivatives, or Python or Ruby, which are implemented in C. And all of the network hardware running these programs I can almost guarantee were written in C.
“It’s really hard to overstate how much of the modern information economy is built on the work Dennis did.”
Even Windows was once written in C, he adds, and UNIX underpins both Mac OS X, Apple’s desktop operating system, and iOS, which runs the iPhone and the iPad. “Jobs was the king of the visible, and Ritchie is the king of what is largely invisible,” says Martin Rinard, professor of electrical engineering and computer science at MIT and a member of the Computer Science and Artificial Intelligence Laboratory.
“Jobs’ genius is that he builds these products that people really like to use because he has taste and can build things that people really find compelling. Ritchie built things that technologists were able to use to build core infrastructure that people don’t necessarily see much anymore, but they use everyday.”
From B to C
Dennis Ritchie built C because he and Ken Thompson needed a better way to build UNIX. The original UNIX kernel was written in assembly language, but they soon decided they needed a “higher level” language, something that would give them more control over all the data that spanned the OS. Around 1970, they tried building a second version with Fortran, but this didn’t quite cut it, and Ritchie proposed a new language based on a Thompson creation known as B.
Depending on which legend you believe, B was named either for Thompson’s wife Bonnie or BCPL, a language developed at Cambridge in the mid-60s. Whatever the case, B begat C.
B was an interpreted language — meaning it was executed by an intermediate piece of software running atop a CPU — but C was a compiled language. It was translated into machine code, and then directly executed on the CPU. But in those days, C was considered a high-level language. It would give Ritchie and Thompson the flexibility they needed, but at the same time, it would be fast.
That first version of the language wasn’t all that different from C as we know it today — though it was a tad simpler. It offered full data structures and “types” for defining variables, and this is what Richie and Thompson used to build their new UNIX kernel. “They built C to write a program,” says Pike, who would join Bell Labs 10 years later. “And the program they wanted to write was the UNIX kernel.”
Ritchie’s running joke was that C had “the power of assembly language and the convenience of … assembly language.” In other words, he acknowledged that C was a less-than-gorgeous creation that still ran very close to the hardware. Today, it’s considered a low-level language, not high. But Ritchie’s joke didn’t quite do justice to the new language. In offering true data structures, it operated at a level that was just high enough.
“When you’re writing a large program — and that’s what UNIX was — you have to manage the interactions between all sorts of different components: all the users, the file system, the disks, the program execution, and in order to manage that effectively, you need to have a good representation of the information you’re working with. That’s what we call data structures,” Pike says.
“To write a kernel without a data structure and have it be as consist and graceful as UNIX would have been a much, much harder challenge. They needed a way to group all that data together, and they didn’t have that with Fortran.”
At the time, it was an unusual way to write an operating system, and this is what allowed Ritchie and Thompson to eventually imagine porting the OS to other platforms, which they did in the late 70s. “That opened the floodgates for UNIX running everywhere,” Pike says. “It was all made possible by C.”
Apple, Microsoft, and Beyond
At the same time, C forged its own way in the world, moving from Bell Labs to the world’s universities and to Microsoft, the breakout software company of the 1980s. “The development of the C programming language was a huge step forward and was the right middle ground … C struck exactly the right balance, to let you write at a high level and be much more productive, but when you needed to, you could control exactly what happened,” says Bill Dally, chief scientist of NVIDIA and Bell Professor of Engineering at Stanford. “[It] set the tone for the way that programming was done for several decades.”
As Pike points out, the data structures that Richie built into C eventually gave rise to the object-oriented paradigm used by modern languages such as C++ and Java.
The revolution began in 1973, when Ritchie published his research paper on the language, and five years later, he and colleague Brian Kernighan released the definitive C book: The C Programming Language. Kernighan had written the early tutorials for the language, and at some point, he “twisted Dennis’ arm” into writing a book with him.
Pike read the book while still an undergraduate at the University of Toronto, picking it up one afternoon while heading home for a sick day. “That reference manual is a model of clarity and readability compared to latter manuals. It is justifiably a classic,” he says. “I read it while sick in bed, and it made me forget that I was sick.”
Like many university students, Pike had already started using the language. It had spread across college campuses because Bell Labs started giving away the UNIX source code. Among so many other things, the operating system gave rise to the modern open source movement. Pike isn’t overstating it when says the influence of Ritchie’s work can’t be overstated, and though Ritchie received the Turing Award in 1983 and the National Medal of Technology in 1998, he still hasn’t gotten his due.
As Kernighan and Pike describe him, Ritchie was an unusually private person. “I worked across the hall from him for more than 20 years, and yet I feel like a don’t knew him all that well,” Pike says. But this doesn’t quite explain his low profile. Steve Jobs was a private person, but his insistence on privacy only fueled the cult of personality that surrounded him.
Ritchie lived in a very different time and worked in a very different environment than someone like Jobs. It only makes sense that he wouldn’t get his due. But those who matter understand the mark he left. “There’s that line from Newton about standing on the shoulders of giants,” says Kernighan. “We’re all standing on Dennis’ shoulders.”
By Cade Metz Email Author October 13, 2011 | 7:14 pm | Categories: Announcements, Personalities
Dennis Ritchie (standing) and Ken Thompson at a PDP-11 in 1972. (Photo: Courtesy of Bell Labs)
The tributes to Dennis Ritchie won’t match the river of praise that spilled out over the web after the death of Steve Jobs. But they should.
And then some.
“When Steve Jobs died last week, there was a huge outcry, and that was very moving and justified. But Dennis had a bigger effect, and the public doesn’t even know who he is,” says Rob Pike, the programming legend and current Googler who spent 20 years working across the hall from Ritchie at the famed Bell Labs.
On Wednesday evening, with a post to Google+, Pike announced that Ritchie had died at his home in New Jersey over the weekend after a long illness, and though the response from hardcore techies was immense, the collective eulogy from the web at large doesn’t quite do justice to Ritchie’s sweeping influence on the modern world. Dennis Ritchie is the father of the C programming language, and with fellow Bell Labs researcher Ken Thompson, he used C to build UNIX, the operating system that so much of the world is built on — including the Apple empire overseen by Steve Jobs.
“Pretty much everything on the web uses those two things: C and UNIX,” Pike tells Wired. “The browsers are written in C. The UNIX kernel — that pretty much the entire Internet runs on — is written in C. Web servers are written in C, and if they’re not, they’re written in Java or C++, which are C derivatives, or Python or Ruby, which are implemented in C. And all of the network hardware running these programs I can almost guarantee were written in C.
“It’s really hard to overstate how much of the modern information economy is built on the work Dennis did.”
Even Windows was once written in C, he adds, and UNIX underpins both Mac OS X, Apple’s desktop operating system, and iOS, which runs the iPhone and the iPad. “Jobs was the king of the visible, and Ritchie is the king of what is largely invisible,” says Martin Rinard, professor of electrical engineering and computer science at MIT and a member of the Computer Science and Artificial Intelligence Laboratory.
“Jobs’ genius is that he builds these products that people really like to use because he has taste and can build things that people really find compelling. Ritchie built things that technologists were able to use to build core infrastructure that people don’t necessarily see much anymore, but they use everyday.”
From B to C
Dennis Ritchie built C because he and Ken Thompson needed a better way to build UNIX. The original UNIX kernel was written in assembly language, but they soon decided they needed a “higher level” language, something that would give them more control over all the data that spanned the OS. Around 1970, they tried building a second version with Fortran, but this didn’t quite cut it, and Ritchie proposed a new language based on a Thompson creation known as B.
Depending on which legend you believe, B was named either for Thompson’s wife Bonnie or BCPL, a language developed at Cambridge in the mid-60s. Whatever the case, B begat C.
B was an interpreted language — meaning it was executed by an intermediate piece of software running atop a CPU — but C was a compiled language. It was translated into machine code, and then directly executed on the CPU. But in those days, C was considered a high-level language. It would give Ritchie and Thompson the flexibility they needed, but at the same time, it would be fast.
That first version of the language wasn’t all that different from C as we know it today — though it was a tad simpler. It offered full data structures and “types” for defining variables, and this is what Richie and Thompson used to build their new UNIX kernel. “They built C to write a program,” says Pike, who would join Bell Labs 10 years later. “And the program they wanted to write was the UNIX kernel.”
Ritchie’s running joke was that C had “the power of assembly language and the convenience of … assembly language.” In other words, he acknowledged that C was a less-than-gorgeous creation that still ran very close to the hardware. Today, it’s considered a low-level language, not high. But Ritchie’s joke didn’t quite do justice to the new language. In offering true data structures, it operated at a level that was just high enough.
“When you’re writing a large program — and that’s what UNIX was — you have to manage the interactions between all sorts of different components: all the users, the file system, the disks, the program execution, and in order to manage that effectively, you need to have a good representation of the information you’re working with. That’s what we call data structures,” Pike says.
“To write a kernel without a data structure and have it be as consist and graceful as UNIX would have been a much, much harder challenge. They needed a way to group all that data together, and they didn’t have that with Fortran.”
At the time, it was an unusual way to write an operating system, and this is what allowed Ritchie and Thompson to eventually imagine porting the OS to other platforms, which they did in the late 70s. “That opened the floodgates for UNIX running everywhere,” Pike says. “It was all made possible by C.”
Apple, Microsoft, and Beyond
At the same time, C forged its own way in the world, moving from Bell Labs to the world’s universities and to Microsoft, the breakout software company of the 1980s. “The development of the C programming language was a huge step forward and was the right middle ground … C struck exactly the right balance, to let you write at a high level and be much more productive, but when you needed to, you could control exactly what happened,” says Bill Dally, chief scientist of NVIDIA and Bell Professor of Engineering at Stanford. “[It] set the tone for the way that programming was done for several decades.”
As Pike points out, the data structures that Richie built into C eventually gave rise to the object-oriented paradigm used by modern languages such as C++ and Java.
The revolution began in 1973, when Ritchie published his research paper on the language, and five years later, he and colleague Brian Kernighan released the definitive C book: The C Programming Language. Kernighan had written the early tutorials for the language, and at some point, he “twisted Dennis’ arm” into writing a book with him.
Pike read the book while still an undergraduate at the University of Toronto, picking it up one afternoon while heading home for a sick day. “That reference manual is a model of clarity and readability compared to latter manuals. It is justifiably a classic,” he says. “I read it while sick in bed, and it made me forget that I was sick.”
Like many university students, Pike had already started using the language. It had spread across college campuses because Bell Labs started giving away the UNIX source code. Among so many other things, the operating system gave rise to the modern open source movement. Pike isn’t overstating it when says the influence of Ritchie’s work can’t be overstated, and though Ritchie received the Turing Award in 1983 and the National Medal of Technology in 1998, he still hasn’t gotten his due.
As Kernighan and Pike describe him, Ritchie was an unusually private person. “I worked across the hall from him for more than 20 years, and yet I feel like a don’t knew him all that well,” Pike says. But this doesn’t quite explain his low profile. Steve Jobs was a private person, but his insistence on privacy only fueled the cult of personality that surrounded him.
Ritchie lived in a very different time and worked in a very different environment than someone like Jobs. It only makes sense that he wouldn’t get his due. But those who matter understand the mark he left. “There’s that line from Newton about standing on the shoulders of giants,” says Kernighan. “We’re all standing on Dennis’ shoulders.”
Steve Jobs and the Seven Rules of Success
Steve Jobs and the Seven Rules of Success
BY CARMINE GALLO | 17 hours ago| 24
inShare
2,555
Steve Jobs' impact on your life cannot be underestimated. His innovations have likely touched nearly every aspect -- computers, movies, music and mobile. As a communications coach, I learned from Jobs that a presentation can, indeed, inspire. For entrepreneurs, Jobs' greatest legacy is the set of principles that drove his success.
Over the years, I've become a student of sorts of Jobs' career and life. Here's my take on the rules and values underpinning his success. Any of us can adopt them to unleash our "inner Steve Jobs."
1. Do what you love. Jobs once said, "People with passion can change the world for the better." Asked about the advice he would offer would-be entrepreneurs, he said, "I'd get a job as a busboy or something until I figured out what I was really passionate about." That's how much it meant to him. Passion is everything.
2. Put a dent in the universe. Jobs believed in the power of vision. He once asked then-Pepsi President, John Sculley, "Do you want to spend your life selling sugar water or do you want to change the world?" Don't lose sight of the big vision.
Related: Why Entrepreneurs Love Steve Jobs
3. Make connections. Jobs once said creativity is connecting things. He meant that people with a broad set of life experiences can often see things that others miss. He took calligraphy classes that didn't have any practical use in his life -- until he built the Macintosh. Jobs traveled to India and Asia. He studied design and hospitality. Don't live in a bubble. Connect ideas from different fields.
4. Say no to 1,000 things. Jobs was as proud of what Apple chose not to do as he was of what Apple did. When he returned in Apple in 1997, he took a company with 350 products and reduced them to 10 products in a two-year period. Why? So he could put the "A-Team" on each product. What are you saying "no" to?
5. Create insanely different experiences. Jobs also sought innovation in the customer-service experience. When he first came up with the concept for the Apple Stores, he said they would be different because instead of just moving boxes, the stores would enrich lives. Everything about the experience you have when you walk into an Apple store is intended to enrich your life and to create an emotional connection between you and the Apple brand. What are you doing to enrich the lives of your customers?
Related: 10 Things to Thank Steve Jobs For
6. Master the message. You can have the greatest idea in the world, but if you can't communicate your ideas, it doesn't matter. Jobs was the world's greatest corporate storyteller. Instead of simply delivering a presentation like most people do, he informed, he educated, he inspired and he entertained, all in one presentation.
7. Sell dreams, not products. Jobs captured our imagination because he really understood his customer. He knew that tablets would not capture our imaginations if they were too complicated. The result? One button on the front of an iPad. It's so simple, a 2-year-old can use it. Your customers don't care about your product. They care about themselves, their hopes, their ambitions. Jobs taught us that if you help your customers reach their dreams, you'll win them over.
There's one story that I think sums up Jobs' career at Apple. An executive who had the job of reinventing the Disney Store once called up Jobs and asked for advice. His counsel? Dream bigger. I think that's the best advice he could leave us with. See genius in your craziness, believe in yourself, believe in your vision, and be constantly prepared to defend those ideas.
BY CARMINE GALLO | 17 hours ago| 24
inShare
2,555
Steve Jobs' impact on your life cannot be underestimated. His innovations have likely touched nearly every aspect -- computers, movies, music and mobile. As a communications coach, I learned from Jobs that a presentation can, indeed, inspire. For entrepreneurs, Jobs' greatest legacy is the set of principles that drove his success.
Over the years, I've become a student of sorts of Jobs' career and life. Here's my take on the rules and values underpinning his success. Any of us can adopt them to unleash our "inner Steve Jobs."
1. Do what you love. Jobs once said, "People with passion can change the world for the better." Asked about the advice he would offer would-be entrepreneurs, he said, "I'd get a job as a busboy or something until I figured out what I was really passionate about." That's how much it meant to him. Passion is everything.
2. Put a dent in the universe. Jobs believed in the power of vision. He once asked then-Pepsi President, John Sculley, "Do you want to spend your life selling sugar water or do you want to change the world?" Don't lose sight of the big vision.
Related: Why Entrepreneurs Love Steve Jobs
3. Make connections. Jobs once said creativity is connecting things. He meant that people with a broad set of life experiences can often see things that others miss. He took calligraphy classes that didn't have any practical use in his life -- until he built the Macintosh. Jobs traveled to India and Asia. He studied design and hospitality. Don't live in a bubble. Connect ideas from different fields.
4. Say no to 1,000 things. Jobs was as proud of what Apple chose not to do as he was of what Apple did. When he returned in Apple in 1997, he took a company with 350 products and reduced them to 10 products in a two-year period. Why? So he could put the "A-Team" on each product. What are you saying "no" to?
5. Create insanely different experiences. Jobs also sought innovation in the customer-service experience. When he first came up with the concept for the Apple Stores, he said they would be different because instead of just moving boxes, the stores would enrich lives. Everything about the experience you have when you walk into an Apple store is intended to enrich your life and to create an emotional connection between you and the Apple brand. What are you doing to enrich the lives of your customers?
Related: 10 Things to Thank Steve Jobs For
6. Master the message. You can have the greatest idea in the world, but if you can't communicate your ideas, it doesn't matter. Jobs was the world's greatest corporate storyteller. Instead of simply delivering a presentation like most people do, he informed, he educated, he inspired and he entertained, all in one presentation.
7. Sell dreams, not products. Jobs captured our imagination because he really understood his customer. He knew that tablets would not capture our imaginations if they were too complicated. The result? One button on the front of an iPad. It's so simple, a 2-year-old can use it. Your customers don't care about your product. They care about themselves, their hopes, their ambitions. Jobs taught us that if you help your customers reach their dreams, you'll win them over.
There's one story that I think sums up Jobs' career at Apple. An executive who had the job of reinventing the Disney Store once called up Jobs and asked for advice. His counsel? Dream bigger. I think that's the best advice he could leave us with. See genius in your craziness, believe in yourself, believe in your vision, and be constantly prepared to defend those ideas.
Wednesday, October 12, 2011
Mandela: His 8 Lessons of Leadership
Wednesday, Jul. 09, 2008
Mandela: His 8 Lessons of Leadership
By Richard Stengel
Nelson Mandela has always felt most at ease around children, and in some ways his greatest deprivation was that he spent 27 years without hearing a baby cry or holding a child's hand. Last month, when I visited Mandela in Johannesburg — a frailer, foggier Mandela than the one I used to know — his first instinct was to spread his arms to my two boys. Within seconds they were hugging the friendly old man who asked them what sports they liked to play and what they'd had for breakfast. While we talked, he held my son Gabriel, whose complicated middle name is Rolihlahla, Nelson Mandela's real first name. He told Gabriel the story of that name, how in Xhosa it translates as "pulling down the branch of a tree" but that its real meaning is "troublemaker."
As he celebrates his 90th birthday next week, Nelson Mandela has made enough trouble for several lifetimes. He liberated a country from a system of violent prejudice and helped unite white and black, oppressor and oppressed, in a way that had never been done before. In the 1990s I worked with Mandela for almost two years on his autobiography, Long Walk to Freedom. After all that time spent in his company, I felt a terrible sense of withdrawal when the book was done; it was like the sun going out of one's life. We have seen each other occasionally over the years, but I wanted to make what might be a final visit and have my sons meet him one more time.
I also wanted to talk to him about leadership. Mandela is the closest thing the world has to a secular saint, but he would be the first to admit that he is something far more pedestrian: a politician. He overthrew apartheid and created a nonracial democratic South Africa by knowing precisely when and how to transition between his roles as warrior, martyr, diplomat and statesman. Uncomfortable with abstract philosophical concepts, he would often say to me that an issue "was not a question of principle; it was a question of tactics." He is a master tactician.
Mandela is no longer comfortable with inquiries or favors. He's fearful that he may not be able to summon what people expect when they visit a living deity, and vain enough to care that they not think him diminished. But the world has never needed Mandela's gifts — as a tactician, as an activist and, yes, as a politician — more, as he showed again in London on June 25, when he rose to condemn the savagery of Zimbabwe's Robert Mugabe. As we enter the main stretch of a historic presidential campaign in America, there is much that he can teach the two candidates. I've always thought of what you are about to read as Madiba's Rules (Madiba, his clan name, is what everyone close to him calls him), and they are cobbled together from our conversations old and new and from observing him up close and from afar. They are mostly practical. Many of them stem directly from his personal experience. All of them are calibrated to cause the best kind of trouble: the trouble that forces us to ask how we can make the world a better place.
No. 1
Courage is not the absence of fear — it's inspiring others to move beyond it
In 1994, during the presidential-election campaign, Mandela got on a tiny propeller plane to fly down to the killing fields of Natal and give a speech to his Zulu supporters. I agreed to meet him at the airport, where we would continue our work after his speech. When the plane was 20 minutes from landing, one of its engines failed. Some on the plane began to panic. The only thing that calmed them was looking at Mandela, who quietly read his newspaper as if he were a commuter on his morning train to the office. The airport prepared for an emergency landing, and the pilot managed to land the plane safely. When Mandela and I got in the backseat of his bulletproof BMW that would take us to the rally, he turned to me and said, "Man, I was terrified up there!"
Mandela was often afraid during his time underground, during the Rivonia trial that led to his imprisonment, during his time on Robben Island. "Of course I was afraid!" he would tell me later. It would have been irrational, he suggested, not to be. "I can't pretend that I'm brave and that I can beat the whole world." But as a leader, you cannot let people know. "You must put up a front."
And that's precisely what he learned to do: pretend and, through the act of appearing fearless, inspire others. It was a pantomime Mandela perfected on Robben Island, where there was much to fear. Prisoners who were with him said watching Mandela walk across the courtyard, upright and proud, was enough to keep them going for days. He knew that he was a model for others, and that gave him the strength to triumph over his own fear.
No. 2
Lead from the front — but don't leave your base behind
Mandela is cagey. in 1985 he was operated on for an enlarged prostate. When he was returned to prison, he was separated from his colleagues and friends for the first time in 21 years. They protested. But as his longtime friend Ahmed Kathrada recalls, he said to them, "Wait a minute, chaps. Some good may come of this."
The good that came of it was that Mandela on his own launched negotiations with the apartheid government. This was anathema to the African National Congress (ANC). After decades of saying "prisoners cannot negotiate" and after advocating an armed struggle that would bring the government to its knees, he decided that the time was right to begin to talk to his oppressors.
When he initiated his negotiations with the government in 1985, there were many who thought he had lost it. "We thought he was selling out," says Cyril Ramaphosa, then the powerful and fiery leader of the National Union of Mineworkers. "I went to see him to tell him, What are you doing? It was an unbelievable initiative. He took a massive risk."
Mandela launched a campaign to persuade the ANC that his was the correct course. His reputation was on the line. He went to each of his comrades in prison, Kathrada remembers, and explained what he was doing. Slowly and deliberately, he brought them along. "You take your support base along with you," says Ramaphosa, who was secretary-general of the ANC and is now a business mogul. "Once you arrive at the beachhead, then you allow the people to move on. He's not a bubble-gum leader — chew it now and throw it away."
For Mandela, refusing to negotiate was about tactics, not principles. Throughout his life, he has always made that distinction. His unwavering principle — the overthrow of apartheid and the achievement of one man, one vote — was immutable, but almost anything that helped him get to that goal he regarded as a tactic. He is the most pragmatic of idealists.
"He's a historical man," says Ramaphosa. "He was thinking way ahead of us. He has posterity in mind: How will they view what we've done?" Prison gave him the ability to take the long view. It had to; there was no other view possible. He was thinking in terms of not days and weeks but decades. He knew history was on his side, that the result was inevitable; it was just a question of how soon and how it would be achieved. "Things will be better in the long run," he sometimes said. He always played for the long run.
No. 3
Lead from the back — and let others believe they are in front
Mandela loved to reminisce about his boyhood and his lazy afternoons herding cattle. "You know," he would say, "you can only lead them from behind." He would then raise his eyebrows to make sure I got the analogy.
As a boy, Mandela was greatly influenced by Jongintaba, the tribal king who raised him. When Jongintaba had meetings of his court, the men gathered in a circle, and only after all had spoken did the king begin to speak. The chief's job, Mandela said, was not to tell people what to do but to form a consensus. "Don't enter the debate too early," he used to say.
During the time I worked with Mandela, he often called meetings of his kitchen cabinet at his home in Houghton, a lovely old suburb of Johannesburg. He would gather half a dozen men, Ramaphosa, Thabo Mbeki (who is now the South African President) and others around the dining-room table or sometimes in a circle in his driveway. Some of his colleagues would shout at him — to move faster, to be more radical — and Mandela would simply listen. When he finally did speak at those meetings, he slowly and methodically summarized everyone's points of view and then unfurled his own thoughts, subtly steering the decision in the direction he wanted without imposing it. The trick of leadership is allowing yourself to be led too. "It is wise," he said, "to persuade people to do things and make them think it was their own idea."
No. 4
Know your enemy — and learn about his favorite sport
As far back as the 1960s, Mandela began studying Afrikaans, the language of the white South Africans who created apartheid. His comrades in the ANC teased him about it, but he wanted to understand the Afrikaner's worldview; he knew that one day he would be fighting them or negotiating with them, and either way, his destiny was tied to theirs.
This was strategic in two senses: by speaking his opponents' language, he might understand their strengths and weaknesses and formulate tactics accordingly. But he would also be ingratiating himself with his enemy. Everyone from ordinary jailers to P.W. Botha was impressed by Mandela's willingness to speak Afrikaans and his knowledge of Afrikaner history. He even brushed up on his knowledge of rugby, the Afrikaners' beloved sport, so he would be able to compare notes on teams and players.
Mandela understood that blacks and Afrikaners had something fundamental in common: Afrikaners believed themselves to be Africans as deeply as blacks did. He knew, too, that Afrikaners had been the victims of prejudice themselves: the British government and the white English settlers looked down on them. Afrikaners suffered from a cultural inferiority complex almost as much as blacks did.
Mandela was a lawyer, and in prison he helped the warders with their legal problems. They were far less educated and worldly than he, and it was extraordinary to them that a black man was willing and able to help them. These were "the most ruthless and brutal of the apartheid regime's characters," says Allister Sparks, the great South African historian, and he "realized that even the worst and crudest could be negotiated with."
No. 5
Keep your friends close — and your rivals even closer
Many of the guests Mandela invited to the house he built in Qunu were people whom, he intimated to me, he did not wholly trust. He had them to dinner; he called to consult with them; he flattered them and gave them gifts. Mandela is a man of invincible charm — and he has often used that charm to even greater effect on his rivals than on his allies.
On Robben Island, Mandela would always include in his brain trust men he neither liked nor relied on. One person he became close to was Chris Hani, the fiery chief of staff of the ANC's military wing. There were some who thought Hani was conspiring against Mandela, but Mandela cozied up to him. "It wasn't just Hani," says Ramaphosa. "It was also the big industrialists, the mining families, the opposition. He would pick up the phone and call them on their birthdays. He would go to family funerals. He saw it as an opportunity." When Mandela emerged from prison, he famously included his jailers among his friends and put leaders who had kept him in prison in his first Cabinet. Yet I well knew that he despised some of these men.
There were times he washed his hands of people — and times when, like so many people of great charm, he allowed himself to be charmed. Mandela initially developed a quick rapport with South African President F.W. de Klerk, which is why he later felt so betrayed when De Klerk attacked him in public.
Mandela believed that embracing his rivals was a way of controlling them: they were more dangerous on their own than within his circle of influence. He cherished loyalty, but he was never obsessed by it. After all, he used to say, "people act in their own interest." It was simply a fact of human nature, not a flaw or a defect. The flip side of being an optimist — and he is one — is trusting people too much. But Mandela recognized that the way to deal with those he didn't trust was to neutralize them with charm.
No. 6
Appearances matter — and remember to smile
When Mandela was a poor law student in Johannesburg wearing his one threadbare suit, he was taken to see Walter Sisulu. Sisulu was a real estate agent and a young leader of the ANC. Mandela saw a sophisticated and successful black man whom he could emulate. Sisulu saw the future.
Sisulu once told me that his great quest in the 1950s was to turn the ANC into a mass movement; and then one day, he recalled with a smile, "a mass leader walked into my office." Mandela was tall and handsome, an amateur boxer who carried himself with the regal air of a chief's son. And he had a smile that was like the sun coming out on a cloudy day.
We sometimes forget the historical correlation between leadership and physicality. George Washington was the tallest and probably the strongest man in every room he entered. Size and strength have more to do with DNA than with leadership manuals, but Mandela understood how his appearance could advance his cause. As leader of the ANC's underground military wing, he insisted that he be photographed in the proper fatigues and with a beard, and throughout his career he has been concerned about dressing appropriately for his position. George Bizos, his lawyer, remembers that he first met Mandela at an Indian tailor's shop in the 1950s and that Mandela was the first black South African he had ever seen being fitted for a suit. Now Mandela's uniform is a series of exuberant-print shirts that declare him the joyous grandfather of modern Africa.
When Mandela was running for the presidency in 1994, he knew that symbols mattered as much as substance. He was never a great public speaker, and people often tuned out what he was saying after the first few minutes. But it was the iconography that people understood. When he was on a platform, he would always do the toyi-toyi, the township dance that was an emblem of the struggle. But more important was that dazzling, beatific, all-inclusive smile. For white South Africans, the smile symbolized Mandela's lack of bitterness and suggested that he was sympathetic to them. To black voters, it said, I am the happy warrior, and we will triumph. The ubiquitous ANC election poster was simply his smiling face. "The smile," says Ramaphosa, "was the message."
After he emerged from prison, people would say, over and over, It is amazing that he is not bitter. There are a thousand things Nelson Mandela was bitter about, but he knew that more than anything else, he had to project the exact opposite emotion. He always said, "Forget the past" — but I knew he never did.
No. 7
Nothing is black or white
When we began our series of interviews, I would often ask Mandela questions like this one: When you decided to suspend the armed struggle, was it because you realized you did not have the strength to overthrow the government or because you knew you could win over international opinion by choosing nonviolence? He would then give me a curious glance and say, "Why not both?"
I did start asking smarter questions, but the message was clear: Life is never either/or. Decisions are complex, and there are always competing factors. To look for simple explanations is the bias of the human brain, but it doesn't correspond to reality. Nothing is ever as straightforward as it appears.
Mandela is comfortable with contradiction. As a politician, he was a pragmatist who saw the world as infinitely nuanced. Much of this, I believe, came from living as a black man under an apartheid system that offered a daily regimen of excruciating and debilitating moral choices: Do I defer to the white boss to get the job I want and avoid a punishment? Do I carry my pass?
As a statesman, Mandela was uncommonly loyal to Muammar Gaddafi and Fidel Castro. They had helped the ANC when the U.S. still branded Mandela as a terrorist. When I asked him about Gaddafi and Castro, he suggested that Americans tend to see things in black and white, and he would upbraid me for my lack of nuance. Every problem has many causes. While he was indisputably and clearly against apartheid, the causes of apartheid were complex. They were historical, sociological and psychological. Mandela's calculus was always, What is the end that I seek, and what is the most practical way to get there?
No. 8
Quitting is leading too
In 1993, Mandela asked me if I knew of any countries where the minimum voting age was under 18. I did some research and presented him with a rather undistinguished list: Indonesia, Cuba, Nicaragua, North Korea and Iran. He nodded and uttered his highest praise: "Very good, very good." Two weeks later, Mandela went on South African television and proposed that the voting age be lowered to 14. "He tried to sell us the idea," recalls Ramaphosa, "but he was the only [supporter]. And he had to face the reality that it would not win the day. He accepted it with great humility. He doesn't sulk. That was also a lesson in leadership."
Knowing how to abandon a failed idea, task or relationship is often the most difficult kind of decision a leader has to make. In many ways, Mandela's greatest legacy as President of South Africa is the way he chose to leave it. When he was elected in 1994, Mandela probably could have pressed to be President for life — and there were many who felt that in return for his years in prison, that was the least South Africa could do.
In the history of Africa, there have been only a handful of democratically elected leaders who willingly stood down from office. Mandela was determined to set a precedent for all who followed him — not only in South Africa but across the rest of the continent. He would be the anti-Mugabe, the man who gave birth to his country and refused to hold it hostage. "His job was to set the course," says Ramaphosa, "not to steer the ship." He knows that leaders lead as much by what they choose not to do as what they do.
Ultimately, the key to understanding Mandela is those 27 years in prison. The man who walked onto Robben Island in 1964 was emotional, headstrong, easily stung. The man who emerged was balanced and disciplined. He is not and never has been introspective. I often asked him how the man who emerged from prison differed from the willful young man who had entered it. He hated this question. Finally, in exasperation one day, he said, "I came out mature." There is nothing so rare — or so valuable — as a mature man. Happy birthday, Madiba.
Find this article at:
http://www.time.com/time/magazine/article/0,9171,1821659,00.html
Mandela: His 8 Lessons of Leadership
By Richard Stengel
Nelson Mandela has always felt most at ease around children, and in some ways his greatest deprivation was that he spent 27 years without hearing a baby cry or holding a child's hand. Last month, when I visited Mandela in Johannesburg — a frailer, foggier Mandela than the one I used to know — his first instinct was to spread his arms to my two boys. Within seconds they were hugging the friendly old man who asked them what sports they liked to play and what they'd had for breakfast. While we talked, he held my son Gabriel, whose complicated middle name is Rolihlahla, Nelson Mandela's real first name. He told Gabriel the story of that name, how in Xhosa it translates as "pulling down the branch of a tree" but that its real meaning is "troublemaker."
As he celebrates his 90th birthday next week, Nelson Mandela has made enough trouble for several lifetimes. He liberated a country from a system of violent prejudice and helped unite white and black, oppressor and oppressed, in a way that had never been done before. In the 1990s I worked with Mandela for almost two years on his autobiography, Long Walk to Freedom. After all that time spent in his company, I felt a terrible sense of withdrawal when the book was done; it was like the sun going out of one's life. We have seen each other occasionally over the years, but I wanted to make what might be a final visit and have my sons meet him one more time.
I also wanted to talk to him about leadership. Mandela is the closest thing the world has to a secular saint, but he would be the first to admit that he is something far more pedestrian: a politician. He overthrew apartheid and created a nonracial democratic South Africa by knowing precisely when and how to transition between his roles as warrior, martyr, diplomat and statesman. Uncomfortable with abstract philosophical concepts, he would often say to me that an issue "was not a question of principle; it was a question of tactics." He is a master tactician.
Mandela is no longer comfortable with inquiries or favors. He's fearful that he may not be able to summon what people expect when they visit a living deity, and vain enough to care that they not think him diminished. But the world has never needed Mandela's gifts — as a tactician, as an activist and, yes, as a politician — more, as he showed again in London on June 25, when he rose to condemn the savagery of Zimbabwe's Robert Mugabe. As we enter the main stretch of a historic presidential campaign in America, there is much that he can teach the two candidates. I've always thought of what you are about to read as Madiba's Rules (Madiba, his clan name, is what everyone close to him calls him), and they are cobbled together from our conversations old and new and from observing him up close and from afar. They are mostly practical. Many of them stem directly from his personal experience. All of them are calibrated to cause the best kind of trouble: the trouble that forces us to ask how we can make the world a better place.
No. 1
Courage is not the absence of fear — it's inspiring others to move beyond it
In 1994, during the presidential-election campaign, Mandela got on a tiny propeller plane to fly down to the killing fields of Natal and give a speech to his Zulu supporters. I agreed to meet him at the airport, where we would continue our work after his speech. When the plane was 20 minutes from landing, one of its engines failed. Some on the plane began to panic. The only thing that calmed them was looking at Mandela, who quietly read his newspaper as if he were a commuter on his morning train to the office. The airport prepared for an emergency landing, and the pilot managed to land the plane safely. When Mandela and I got in the backseat of his bulletproof BMW that would take us to the rally, he turned to me and said, "Man, I was terrified up there!"
Mandela was often afraid during his time underground, during the Rivonia trial that led to his imprisonment, during his time on Robben Island. "Of course I was afraid!" he would tell me later. It would have been irrational, he suggested, not to be. "I can't pretend that I'm brave and that I can beat the whole world." But as a leader, you cannot let people know. "You must put up a front."
And that's precisely what he learned to do: pretend and, through the act of appearing fearless, inspire others. It was a pantomime Mandela perfected on Robben Island, where there was much to fear. Prisoners who were with him said watching Mandela walk across the courtyard, upright and proud, was enough to keep them going for days. He knew that he was a model for others, and that gave him the strength to triumph over his own fear.
No. 2
Lead from the front — but don't leave your base behind
Mandela is cagey. in 1985 he was operated on for an enlarged prostate. When he was returned to prison, he was separated from his colleagues and friends for the first time in 21 years. They protested. But as his longtime friend Ahmed Kathrada recalls, he said to them, "Wait a minute, chaps. Some good may come of this."
The good that came of it was that Mandela on his own launched negotiations with the apartheid government. This was anathema to the African National Congress (ANC). After decades of saying "prisoners cannot negotiate" and after advocating an armed struggle that would bring the government to its knees, he decided that the time was right to begin to talk to his oppressors.
When he initiated his negotiations with the government in 1985, there were many who thought he had lost it. "We thought he was selling out," says Cyril Ramaphosa, then the powerful and fiery leader of the National Union of Mineworkers. "I went to see him to tell him, What are you doing? It was an unbelievable initiative. He took a massive risk."
Mandela launched a campaign to persuade the ANC that his was the correct course. His reputation was on the line. He went to each of his comrades in prison, Kathrada remembers, and explained what he was doing. Slowly and deliberately, he brought them along. "You take your support base along with you," says Ramaphosa, who was secretary-general of the ANC and is now a business mogul. "Once you arrive at the beachhead, then you allow the people to move on. He's not a bubble-gum leader — chew it now and throw it away."
For Mandela, refusing to negotiate was about tactics, not principles. Throughout his life, he has always made that distinction. His unwavering principle — the overthrow of apartheid and the achievement of one man, one vote — was immutable, but almost anything that helped him get to that goal he regarded as a tactic. He is the most pragmatic of idealists.
"He's a historical man," says Ramaphosa. "He was thinking way ahead of us. He has posterity in mind: How will they view what we've done?" Prison gave him the ability to take the long view. It had to; there was no other view possible. He was thinking in terms of not days and weeks but decades. He knew history was on his side, that the result was inevitable; it was just a question of how soon and how it would be achieved. "Things will be better in the long run," he sometimes said. He always played for the long run.
No. 3
Lead from the back — and let others believe they are in front
Mandela loved to reminisce about his boyhood and his lazy afternoons herding cattle. "You know," he would say, "you can only lead them from behind." He would then raise his eyebrows to make sure I got the analogy.
As a boy, Mandela was greatly influenced by Jongintaba, the tribal king who raised him. When Jongintaba had meetings of his court, the men gathered in a circle, and only after all had spoken did the king begin to speak. The chief's job, Mandela said, was not to tell people what to do but to form a consensus. "Don't enter the debate too early," he used to say.
During the time I worked with Mandela, he often called meetings of his kitchen cabinet at his home in Houghton, a lovely old suburb of Johannesburg. He would gather half a dozen men, Ramaphosa, Thabo Mbeki (who is now the South African President) and others around the dining-room table or sometimes in a circle in his driveway. Some of his colleagues would shout at him — to move faster, to be more radical — and Mandela would simply listen. When he finally did speak at those meetings, he slowly and methodically summarized everyone's points of view and then unfurled his own thoughts, subtly steering the decision in the direction he wanted without imposing it. The trick of leadership is allowing yourself to be led too. "It is wise," he said, "to persuade people to do things and make them think it was their own idea."
No. 4
Know your enemy — and learn about his favorite sport
As far back as the 1960s, Mandela began studying Afrikaans, the language of the white South Africans who created apartheid. His comrades in the ANC teased him about it, but he wanted to understand the Afrikaner's worldview; he knew that one day he would be fighting them or negotiating with them, and either way, his destiny was tied to theirs.
This was strategic in two senses: by speaking his opponents' language, he might understand their strengths and weaknesses and formulate tactics accordingly. But he would also be ingratiating himself with his enemy. Everyone from ordinary jailers to P.W. Botha was impressed by Mandela's willingness to speak Afrikaans and his knowledge of Afrikaner history. He even brushed up on his knowledge of rugby, the Afrikaners' beloved sport, so he would be able to compare notes on teams and players.
Mandela understood that blacks and Afrikaners had something fundamental in common: Afrikaners believed themselves to be Africans as deeply as blacks did. He knew, too, that Afrikaners had been the victims of prejudice themselves: the British government and the white English settlers looked down on them. Afrikaners suffered from a cultural inferiority complex almost as much as blacks did.
Mandela was a lawyer, and in prison he helped the warders with their legal problems. They were far less educated and worldly than he, and it was extraordinary to them that a black man was willing and able to help them. These were "the most ruthless and brutal of the apartheid regime's characters," says Allister Sparks, the great South African historian, and he "realized that even the worst and crudest could be negotiated with."
No. 5
Keep your friends close — and your rivals even closer
Many of the guests Mandela invited to the house he built in Qunu were people whom, he intimated to me, he did not wholly trust. He had them to dinner; he called to consult with them; he flattered them and gave them gifts. Mandela is a man of invincible charm — and he has often used that charm to even greater effect on his rivals than on his allies.
On Robben Island, Mandela would always include in his brain trust men he neither liked nor relied on. One person he became close to was Chris Hani, the fiery chief of staff of the ANC's military wing. There were some who thought Hani was conspiring against Mandela, but Mandela cozied up to him. "It wasn't just Hani," says Ramaphosa. "It was also the big industrialists, the mining families, the opposition. He would pick up the phone and call them on their birthdays. He would go to family funerals. He saw it as an opportunity." When Mandela emerged from prison, he famously included his jailers among his friends and put leaders who had kept him in prison in his first Cabinet. Yet I well knew that he despised some of these men.
There were times he washed his hands of people — and times when, like so many people of great charm, he allowed himself to be charmed. Mandela initially developed a quick rapport with South African President F.W. de Klerk, which is why he later felt so betrayed when De Klerk attacked him in public.
Mandela believed that embracing his rivals was a way of controlling them: they were more dangerous on their own than within his circle of influence. He cherished loyalty, but he was never obsessed by it. After all, he used to say, "people act in their own interest." It was simply a fact of human nature, not a flaw or a defect. The flip side of being an optimist — and he is one — is trusting people too much. But Mandela recognized that the way to deal with those he didn't trust was to neutralize them with charm.
No. 6
Appearances matter — and remember to smile
When Mandela was a poor law student in Johannesburg wearing his one threadbare suit, he was taken to see Walter Sisulu. Sisulu was a real estate agent and a young leader of the ANC. Mandela saw a sophisticated and successful black man whom he could emulate. Sisulu saw the future.
Sisulu once told me that his great quest in the 1950s was to turn the ANC into a mass movement; and then one day, he recalled with a smile, "a mass leader walked into my office." Mandela was tall and handsome, an amateur boxer who carried himself with the regal air of a chief's son. And he had a smile that was like the sun coming out on a cloudy day.
We sometimes forget the historical correlation between leadership and physicality. George Washington was the tallest and probably the strongest man in every room he entered. Size and strength have more to do with DNA than with leadership manuals, but Mandela understood how his appearance could advance his cause. As leader of the ANC's underground military wing, he insisted that he be photographed in the proper fatigues and with a beard, and throughout his career he has been concerned about dressing appropriately for his position. George Bizos, his lawyer, remembers that he first met Mandela at an Indian tailor's shop in the 1950s and that Mandela was the first black South African he had ever seen being fitted for a suit. Now Mandela's uniform is a series of exuberant-print shirts that declare him the joyous grandfather of modern Africa.
When Mandela was running for the presidency in 1994, he knew that symbols mattered as much as substance. He was never a great public speaker, and people often tuned out what he was saying after the first few minutes. But it was the iconography that people understood. When he was on a platform, he would always do the toyi-toyi, the township dance that was an emblem of the struggle. But more important was that dazzling, beatific, all-inclusive smile. For white South Africans, the smile symbolized Mandela's lack of bitterness and suggested that he was sympathetic to them. To black voters, it said, I am the happy warrior, and we will triumph. The ubiquitous ANC election poster was simply his smiling face. "The smile," says Ramaphosa, "was the message."
After he emerged from prison, people would say, over and over, It is amazing that he is not bitter. There are a thousand things Nelson Mandela was bitter about, but he knew that more than anything else, he had to project the exact opposite emotion. He always said, "Forget the past" — but I knew he never did.
No. 7
Nothing is black or white
When we began our series of interviews, I would often ask Mandela questions like this one: When you decided to suspend the armed struggle, was it because you realized you did not have the strength to overthrow the government or because you knew you could win over international opinion by choosing nonviolence? He would then give me a curious glance and say, "Why not both?"
I did start asking smarter questions, but the message was clear: Life is never either/or. Decisions are complex, and there are always competing factors. To look for simple explanations is the bias of the human brain, but it doesn't correspond to reality. Nothing is ever as straightforward as it appears.
Mandela is comfortable with contradiction. As a politician, he was a pragmatist who saw the world as infinitely nuanced. Much of this, I believe, came from living as a black man under an apartheid system that offered a daily regimen of excruciating and debilitating moral choices: Do I defer to the white boss to get the job I want and avoid a punishment? Do I carry my pass?
As a statesman, Mandela was uncommonly loyal to Muammar Gaddafi and Fidel Castro. They had helped the ANC when the U.S. still branded Mandela as a terrorist. When I asked him about Gaddafi and Castro, he suggested that Americans tend to see things in black and white, and he would upbraid me for my lack of nuance. Every problem has many causes. While he was indisputably and clearly against apartheid, the causes of apartheid were complex. They were historical, sociological and psychological. Mandela's calculus was always, What is the end that I seek, and what is the most practical way to get there?
No. 8
Quitting is leading too
In 1993, Mandela asked me if I knew of any countries where the minimum voting age was under 18. I did some research and presented him with a rather undistinguished list: Indonesia, Cuba, Nicaragua, North Korea and Iran. He nodded and uttered his highest praise: "Very good, very good." Two weeks later, Mandela went on South African television and proposed that the voting age be lowered to 14. "He tried to sell us the idea," recalls Ramaphosa, "but he was the only [supporter]. And he had to face the reality that it would not win the day. He accepted it with great humility. He doesn't sulk. That was also a lesson in leadership."
Knowing how to abandon a failed idea, task or relationship is often the most difficult kind of decision a leader has to make. In many ways, Mandela's greatest legacy as President of South Africa is the way he chose to leave it. When he was elected in 1994, Mandela probably could have pressed to be President for life — and there were many who felt that in return for his years in prison, that was the least South Africa could do.
In the history of Africa, there have been only a handful of democratically elected leaders who willingly stood down from office. Mandela was determined to set a precedent for all who followed him — not only in South Africa but across the rest of the continent. He would be the anti-Mugabe, the man who gave birth to his country and refused to hold it hostage. "His job was to set the course," says Ramaphosa, "not to steer the ship." He knows that leaders lead as much by what they choose not to do as what they do.
Ultimately, the key to understanding Mandela is those 27 years in prison. The man who walked onto Robben Island in 1964 was emotional, headstrong, easily stung. The man who emerged was balanced and disciplined. He is not and never has been introspective. I often asked him how the man who emerged from prison differed from the willful young man who had entered it. He hated this question. Finally, in exasperation one day, he said, "I came out mature." There is nothing so rare — or so valuable — as a mature man. Happy birthday, Madiba.
Find this article at:
http://www.time.com/time/magazine/article/0,9171,1821659,00.html
Monday, October 10, 2011
The Top Ten Lessons Steve Jobs Can Teach Us - If We'll Listen
In a few years from now, your kids and grandkids will ask you what it was like to be alive when Steve Jobs was the CEO of Apple (AAPL). They will say: “Jobs was the best CEO in business. What was he like? What did you learn from him?”
What will your answer be?
11 images Gallery: Steve Jobs' Most Important Products
Gallery: Social Networking Billionaires 2011
It’s human nature to overlook the importance of the here and now. Those who are great and live among us seem more normal because they’re breathing the same air that we are.
But, make no mistake, once Steve Jobs is no longer with us, there will be an outpouring of emotion. The tributes will be endless. And there will be collective regret that we weren’t more awake, paying attention, while he was with us.
The wisdom he shared with us at every major speech, or on an earnings call, or in a casual chat put up on YouTube will seem 10 times wiser because he’s no longer with us.
So, let’s pause today and try to remind ourselves of some lessons Steve Jobs has taught us all — if we’ve been willing to pay attention:
1. The most enduring innovations marry art and science – Steve has always pointed out that the biggest difference between Apple and all the other computer (and post-PC) companies through history is that Apple always tried to marry art and science. Jobs pointed out the original team working on the Mac had backgrounds in anthropology, art, history, and poetry. That’s always been important in making Apple’s products stand out. It’s the difference between the iPad and every other tablet computer that came before it or since. It is the look and feel of a product. It is its soul. But it is such a difficult thing for computer scientists or engineers to see that importance, so any company must have a leader that sees that importance.
2. To create the future, you can’t do it through focus groups – There is a school of thought in management theory that — if you’re in the consumer-facing space building products and services — you’ve got to listen to your customer. Steve Jobs was one of the first businessmen to say that was a waste of time. The customers today don’t always know what they want, especially if it’s something they’ve never seen, heard, or touched before. When it became clear that Apple would come out with a tablet, many were skeptical. When people heard the name (iPad), it was a joke in the Twitter-sphere for a day. But when people held one, and used it, it became a ‘must have.’ They didn’t know how they’d previously lived without one. It became the fastest growing Apple product in its history. Jobs (and the Apple team) trusted himself more than others. Picasso and great artists have done that for centuries. Jobs was the first in business.
3. Never fear failure – Jobs was fired by the successor he picked. It was one of the most public embarrassments of the last 30 years in business. Yet, he didn’t become a venture capitalist never to be heard from again. He didn’t start a production company and do a lot of lunches. He picked himself up and got back to work following his passion. Eight years ago, he was diagnosed with pancreatic cancer and told he only had a few weeks to live. As Samuel Johnson said, there’s nothing like your impending death to focus the mind. From Jobs’ 2005 Stanford commencement speech:
No one wants to die. Even people who want to go to heaven don’t want to die to get there. And yet death is the destination we all share. No one has ever escaped it. And that is as it should be, because Death is very likely the single best invention of Life. It is Life’s change agent. It clears out the old to make way for the new. Right now the new is you, but someday not too long from now, you will gradually become the old and be cleared away. Sorry to be so dramatic, but it is quite true.
Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma — which is living with the results of other people’s thinking. Don’t let the noise of others’ opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.
4. You can’t connect the dots forward – only backward – This is another gem from the 2005 Stanford speech. The idea behind the concept is that, as much as we try to plan our lives ahead in advance, there’s always something that’s completely unpredictable about life. What seems like bitter anguish and defeat in the moment — getting dumped by a girlfriend, not getting that job at McKinsey, “wasting” 4 years of your life on a start-up that didn’t pan out as you wanted — can turn out to sow the seeds of your unimaginable success years from now. You can’t be too attached to how you think your life is supposed to work out and instead trust that all the dots will be connected in the future. This is all part of the plan.
Again, you can’t connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something — your gut, destiny, life, karma, whatever. This approach has never let me down, and it has made all the difference in my life.
5. Listen to that voice in the back of your head that tells you if you’re on the right track or not – Most of us don’t hear a voice inside our heads. We’ve simply decided that we’re going to work in finance or be a doctor because that’s what our parents told us we should do or because we wanted to make a lot of money. When we consciously or unconsciously make that decision, we snuff out that little voice in our head. From then on, most of us put it on automatic pilot. We mail it in. You have met these people. They’re nice people. But they’re not changing the world. Jobs has always been a restless soul. A man in a hurry. A man with a plan. His plan isn’t for everyone. It was his plan. He wanted to build computers. Some people have a voice that tells them to fight for democracy. Some have one that tells them to become an expert in miniature spoons. When Jobs first saw an example of a Graphical User Interface — a GUI — he knew this was the future of computing and that he had to create it. That became the Macintosh. Whatever your voice is telling you, you would be smart to listen to it. Even if it tells you to quit your job, or move to China, or leave your partner.
Page 1 2
6. Expect a lot from yourself and others – We have heard stories of Steve Jobs yelling or dressing down staff. He’s a control freak, we’ve heard – a perfectionist. The bottom line is that he is in touch with his passion and that little voice in the back of his head. He gives a damn. He wants the best from himself and everyone who works for him. If they don’t give a damn, he doesn’t want them around. And yet — he keeps attracting amazing talent around him. Why? Because talent gives a damn too. There’s a saying: if you’re a “B” player, you’ll hire “C” players below you because you don’t want them to look smarter than you. If you’re an “A” player, you’ll hire “A+” players below you, because you want the best result.
7. Don’t care about being right. Care about succeeding – Jobs used this line in an interview after he was fired by Apple. If you have to steal others’ great ideas to make yours better, do it. You can’t be married to your vision of how a product is going to work out, such that you forget about current reality. When the Apple III came out, it was hot and warped its motherboard even though Jobs had insisted it would be quiet and sleek. If Jobs had stuck with Lisa, Apple would have never developed the Mac.
8. Find the most talented people to surround yourself with – There is a misconception that Apple is Steve Jobs. Everyone else in the company is a faceless minion working to please the all-seeing and all-knowing Jobs. In reality, Jobs has surrounded himself with talent: Phil Schiller, Jony Ive, Peter Oppenheimer, Tim Cook, the former head of stores Ron Johnson. These are all super-talented people who don’t get the credit they deserve. The fact that Apple’s stock price has been so strong since Jobs left as CEO is a credit to the strength of the team. Jobs has hired bad managerial talent before. John Sculley ended up firing Jobs and — according to Jobs — almost killing the company. Give credit to Jobs for learning from this mistake and realizing that he can’t do anything without great talent around him.
11 images Gallery: Steve Jobs' Most Important Products
Gallery: Social Networking Billionaires 2011
9. Stay hungry, stay foolish - Again from the end of Jobs’ memorable Stanford speech:
When I was young, there was an amazing publication called The Whole Earth Catalog, which was one of the bibles of my generation. It was created by a fellow named Stewart Brand not far from here in Menlo Park, and he brought it to life with his poetic touch. This was in the late 1960′s, before personal computers and desktop publishing, so it was all made with typewriters, scissors, and polaroid cameras. It was sort of like Google in paperback form, 35 years before Google came along: it was idealistic, and overflowing with neat tools and great notions.
Stewart and his team put out several issues of The Whole Earth Catalog, and then when it had run its course, they put out a final issue. It was the mid-1970s, and I was your age. On the back cover of their final issue was a photograph of an early morning country road, the kind you might find yourself hitchhiking on if you were so adventurous. Beneath it were the words: “Stay Hungry. Stay Foolish.” It was their farewell message as they signed off. Stay Hungry. Stay Foolish. And I have always wished that for myself. And now, as you graduate to begin anew, I wish that for you.
Stay Hungry. Stay Foolish.
10. Anything is possible through hard work, determination, and a sense of vision – Although he’s the greatest CEO ever and the father of the modern computer, at the end of the day, Steve Jobs is just a guy. He’s a husband, a father, a friend — like you and me. We can be just as special as he is — if we learn his lessons and start applying them in our lives. When Jobs returned to Apple in the 1990s, it was was weeks away from bankruptcy. It’s now the biggest company in the world. Anything’s possible in life if you continue to follow the simple lessons laid out above.
May you change the world.
[At the time of publication, Jackson was long AAPL
What will your answer be?
11 images Gallery: Steve Jobs' Most Important Products
Gallery: Social Networking Billionaires 2011
It’s human nature to overlook the importance of the here and now. Those who are great and live among us seem more normal because they’re breathing the same air that we are.
But, make no mistake, once Steve Jobs is no longer with us, there will be an outpouring of emotion. The tributes will be endless. And there will be collective regret that we weren’t more awake, paying attention, while he was with us.
The wisdom he shared with us at every major speech, or on an earnings call, or in a casual chat put up on YouTube will seem 10 times wiser because he’s no longer with us.
So, let’s pause today and try to remind ourselves of some lessons Steve Jobs has taught us all — if we’ve been willing to pay attention:
1. The most enduring innovations marry art and science – Steve has always pointed out that the biggest difference between Apple and all the other computer (and post-PC) companies through history is that Apple always tried to marry art and science. Jobs pointed out the original team working on the Mac had backgrounds in anthropology, art, history, and poetry. That’s always been important in making Apple’s products stand out. It’s the difference between the iPad and every other tablet computer that came before it or since. It is the look and feel of a product. It is its soul. But it is such a difficult thing for computer scientists or engineers to see that importance, so any company must have a leader that sees that importance.
2. To create the future, you can’t do it through focus groups – There is a school of thought in management theory that — if you’re in the consumer-facing space building products and services — you’ve got to listen to your customer. Steve Jobs was one of the first businessmen to say that was a waste of time. The customers today don’t always know what they want, especially if it’s something they’ve never seen, heard, or touched before. When it became clear that Apple would come out with a tablet, many were skeptical. When people heard the name (iPad), it was a joke in the Twitter-sphere for a day. But when people held one, and used it, it became a ‘must have.’ They didn’t know how they’d previously lived without one. It became the fastest growing Apple product in its history. Jobs (and the Apple team) trusted himself more than others. Picasso and great artists have done that for centuries. Jobs was the first in business.
3. Never fear failure – Jobs was fired by the successor he picked. It was one of the most public embarrassments of the last 30 years in business. Yet, he didn’t become a venture capitalist never to be heard from again. He didn’t start a production company and do a lot of lunches. He picked himself up and got back to work following his passion. Eight years ago, he was diagnosed with pancreatic cancer and told he only had a few weeks to live. As Samuel Johnson said, there’s nothing like your impending death to focus the mind. From Jobs’ 2005 Stanford commencement speech:
No one wants to die. Even people who want to go to heaven don’t want to die to get there. And yet death is the destination we all share. No one has ever escaped it. And that is as it should be, because Death is very likely the single best invention of Life. It is Life’s change agent. It clears out the old to make way for the new. Right now the new is you, but someday not too long from now, you will gradually become the old and be cleared away. Sorry to be so dramatic, but it is quite true.
Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma — which is living with the results of other people’s thinking. Don’t let the noise of others’ opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.
4. You can’t connect the dots forward – only backward – This is another gem from the 2005 Stanford speech. The idea behind the concept is that, as much as we try to plan our lives ahead in advance, there’s always something that’s completely unpredictable about life. What seems like bitter anguish and defeat in the moment — getting dumped by a girlfriend, not getting that job at McKinsey, “wasting” 4 years of your life on a start-up that didn’t pan out as you wanted — can turn out to sow the seeds of your unimaginable success years from now. You can’t be too attached to how you think your life is supposed to work out and instead trust that all the dots will be connected in the future. This is all part of the plan.
Again, you can’t connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something — your gut, destiny, life, karma, whatever. This approach has never let me down, and it has made all the difference in my life.
5. Listen to that voice in the back of your head that tells you if you’re on the right track or not – Most of us don’t hear a voice inside our heads. We’ve simply decided that we’re going to work in finance or be a doctor because that’s what our parents told us we should do or because we wanted to make a lot of money. When we consciously or unconsciously make that decision, we snuff out that little voice in our head. From then on, most of us put it on automatic pilot. We mail it in. You have met these people. They’re nice people. But they’re not changing the world. Jobs has always been a restless soul. A man in a hurry. A man with a plan. His plan isn’t for everyone. It was his plan. He wanted to build computers. Some people have a voice that tells them to fight for democracy. Some have one that tells them to become an expert in miniature spoons. When Jobs first saw an example of a Graphical User Interface — a GUI — he knew this was the future of computing and that he had to create it. That became the Macintosh. Whatever your voice is telling you, you would be smart to listen to it. Even if it tells you to quit your job, or move to China, or leave your partner.
Page 1 2
6. Expect a lot from yourself and others – We have heard stories of Steve Jobs yelling or dressing down staff. He’s a control freak, we’ve heard – a perfectionist. The bottom line is that he is in touch with his passion and that little voice in the back of his head. He gives a damn. He wants the best from himself and everyone who works for him. If they don’t give a damn, he doesn’t want them around. And yet — he keeps attracting amazing talent around him. Why? Because talent gives a damn too. There’s a saying: if you’re a “B” player, you’ll hire “C” players below you because you don’t want them to look smarter than you. If you’re an “A” player, you’ll hire “A+” players below you, because you want the best result.
7. Don’t care about being right. Care about succeeding – Jobs used this line in an interview after he was fired by Apple. If you have to steal others’ great ideas to make yours better, do it. You can’t be married to your vision of how a product is going to work out, such that you forget about current reality. When the Apple III came out, it was hot and warped its motherboard even though Jobs had insisted it would be quiet and sleek. If Jobs had stuck with Lisa, Apple would have never developed the Mac.
8. Find the most talented people to surround yourself with – There is a misconception that Apple is Steve Jobs. Everyone else in the company is a faceless minion working to please the all-seeing and all-knowing Jobs. In reality, Jobs has surrounded himself with talent: Phil Schiller, Jony Ive, Peter Oppenheimer, Tim Cook, the former head of stores Ron Johnson. These are all super-talented people who don’t get the credit they deserve. The fact that Apple’s stock price has been so strong since Jobs left as CEO is a credit to the strength of the team. Jobs has hired bad managerial talent before. John Sculley ended up firing Jobs and — according to Jobs — almost killing the company. Give credit to Jobs for learning from this mistake and realizing that he can’t do anything without great talent around him.
11 images Gallery: Steve Jobs' Most Important Products
Gallery: Social Networking Billionaires 2011
9. Stay hungry, stay foolish - Again from the end of Jobs’ memorable Stanford speech:
When I was young, there was an amazing publication called The Whole Earth Catalog, which was one of the bibles of my generation. It was created by a fellow named Stewart Brand not far from here in Menlo Park, and he brought it to life with his poetic touch. This was in the late 1960′s, before personal computers and desktop publishing, so it was all made with typewriters, scissors, and polaroid cameras. It was sort of like Google in paperback form, 35 years before Google came along: it was idealistic, and overflowing with neat tools and great notions.
Stewart and his team put out several issues of The Whole Earth Catalog, and then when it had run its course, they put out a final issue. It was the mid-1970s, and I was your age. On the back cover of their final issue was a photograph of an early morning country road, the kind you might find yourself hitchhiking on if you were so adventurous. Beneath it were the words: “Stay Hungry. Stay Foolish.” It was their farewell message as they signed off. Stay Hungry. Stay Foolish. And I have always wished that for myself. And now, as you graduate to begin anew, I wish that for you.
Stay Hungry. Stay Foolish.
10. Anything is possible through hard work, determination, and a sense of vision – Although he’s the greatest CEO ever and the father of the modern computer, at the end of the day, Steve Jobs is just a guy. He’s a husband, a father, a friend — like you and me. We can be just as special as he is — if we learn his lessons and start applying them in our lives. When Jobs returned to Apple in the 1990s, it was was weeks away from bankruptcy. It’s now the biggest company in the world. Anything’s possible in life if you continue to follow the simple lessons laid out above.
May you change the world.
[At the time of publication, Jackson was long AAPL
Friday, October 07, 2011
Innovation Starvation
Innovation Starvation
By Neal Stephenson
My lifespan encompasses the era when the United States of America was capable of launching human beings into space. Some of my earliest memories are of sitting on a braided rug before a hulking black-and-white television, watching the early Gemini missions. This summer, at the age of 51—not even old—I watched on a flatscreen as the last Space Shuttle lifted off the pad. I have followed the dwindling of the space program with sadness, even bitterness. Where’s my donut-shaped space station? Where’s my ticket to Mars? Until recently, though, I have kept my feelings to myself. Space exploration has always had its detractors. To complain about its demise is to expose oneself to attack from those who have no sympathy that an affluent, middle-aged white American has not lived to see his boyhood fantasies fulfilled.
Still, I worry that our inability to match the achievements of the 1960s space program might be symptomatic of a general failure of our society to get big things done. My parents and grandparents witnessed the creation of the airplane, the automobile, nuclear energy, and the computer to name only a few. Scientists and engineers who came of age during the first half of the 20th century could look forward to building things that would solve age-old problems, transform the landscape, build the economy, and provide jobs for the burgeoning middle class that was the basis for our stable democracy.
The Deepwater Horizon oil spill of 2010 crystallized my feeling that we have lost our ability to get important things done. The OPEC oil shock was in 1973—almost 40 years ago. It was obvious then that it was crazy for the United States to let itself be held economic hostage to the kinds of countries where oil was being produced. It led to Jimmy Carter’s proposal for the development of an enormous synthetic fuels industry on American soil. Whatever one might think of the merits of the Carter presidency or of this particular proposal, it was, at least, a serious effort to come to grips with the problem.
Little has been heard in that vein since. We’ve been talking about wind farms, tidal power, and solar power for decades. Some progress has been made in those areas, but energy is still all about oil. In my city, Seattle, a 35-year-old plan to run a light rail line across Lake Washington is now being blocked by a citizen initiative. Thwarted or endlessly delayed in its efforts to build things, the city plods ahead with a project to paint bicycle lanes on the pavement of thoroughfares.
In early 2011, I participated in a conference called Future Tense, where I lamented the decline of the manned space program, then pivoted to energy, indicating that the real issue isn’t about rockets. It’s our far broader inability as a society to execute on the big stuff. I had, through some kind of blind luck, struck a nerve. The audience at Future Tense was more confident than I that science fiction [SF] had relevance—even utility—in addressing the problem. I heard two theories as to why:
1. The Inspiration Theory. SF inspires people to choose science and engineering as careers. This much is undoubtedly true, and somewhat obvious.
2. The Hieroglyph Theory. Good SF supplies a plausible, fully thought-out picture of an alternate reality in which some sort of compelling innovation has taken place. A good SF universe has a coherence and internal logic that makes sense to scientists and engineers. Examples include Isaac Asimov’s robots, Robert Heinlein’s rocket ships, and William Gibson’s cyberspace. As Jim Karkanias of Microsoft Research puts it, such icons serve as hieroglyphs—simple, recognizable symbols on whose significance everyone agrees.
Researchers and engineers have found themselves concentrating on more and more narrowly focused topics as science and technology have become more complex. A large technology company or lab might employ hundreds or thousands of persons, each of whom can address only a thin slice of the overall problem. Communication among them can become a mare’s nest of email threads and Powerpoints. The fondness that many such people have for SF reflects, in part, the usefulness of an over-arching narrative that supplies them and their colleagues with a shared vision. Coordinating their efforts through a command-and-control management system is a little like trying to run a modern economy out of a Politburo. Letting them work toward an agreed-on goal is something more like a free and largely self-coordinated market of ideas.
SPANNING THE AGES
SF has changed over the span of time I am talking about—from the 1950s (the era of the development of nuclear power, jet airplanes, the space race, and the computer) to now. Speaking broadly, the techno-optimism of the Golden Age of SF has given way to fiction written in a generally darker, more skeptical and ambiguous tone. I myself have tended to write a lot about hackers—trickster archetypes who exploit the arcane capabilities of complex systems devised by faceless others.
Believing we have all the technology we’ll ever need, we seek to draw attention to its destructive side effects. This seems foolish now that we find ourselves saddled with technologies like Japan’s ramshackle 1960’s-vintage reactors at Fukushima when we have the possibility of clean nuclear fusion on the horizon. The imperative to develop new technologies and implement them on a heroic scale no longer seems like the childish preoccupation of a few nerds with slide rules. It’s the only way for the human race to escape from its current predicaments. Too bad we’ve forgotten how to do it.
“You’re the ones who’ve been slacking off!” proclaims Michael Crow, president of Arizona State University (and one of the other speakers at Future Tense). He refers, of course, to SF writers. The scientists and engineers, he seems to be saying, are ready and looking for things to do. Time for the SF writers to start pulling their weight and supplying big visions that make sense. Hence the Hieroglyph project, an effort to produce an anthology of new SF that will be in some ways a conscious throwback to the practical techno-optimism of the Golden Age.
SPACEBORNE CIVILIZATIONS
China is frequently cited as a country now executing on Big Stuff, and there’s no doubt they are constructing dams, high-speed rail systems, and rockets at an extraordinary clip. But those are not fundamentally innovative. Their space program, like all other countries’ (including our own), is just parroting work that was done 50 years ago by the Soviets and the Americans. A truly innovative program would involve taking risks (and accepting failures) to pioneer some of the alternative space launch technologies that have been advanced by researchers all over the world during the decades dominated by rockets.
Imagine a factory mass-producing small vehicles, about as big and complicated as refrigerators, which roll off the end of an assembly line, are loaded with space-bound cargo, and topped off with non-polluting liquid hydrogen fuel, then exposed to intense concentrated heat from an array of ground-based lasers or microwave antennas. Heated to temperatures beyond what can be achieved through a chemical reaction, the hydrogen erupts from a nozzle on the base of the device and sends it rocketing into the air. Tracked through its flight by the lasers or microwaves, the vehicle soars into orbit, carrying a larger payload for its size than a chemical rocket could ever manage, but the complexity, expense, and jobs remain grounded. For decades, this has been the vision of such researchers as physicists Jordin Kare and Kevin Parkin. A similar idea, using a pulsed ground-based laser to blast propellant from the backside of a space vehicle, was being talked about by Arthur Kantrowitz, Freeman Dyson, and other eminent physicists in the early 1960s.
If that sounds too complicated, then consider the 2003 proposal of Geoff Landis and Vincent Denis to construct a 20-kilometer-high tower using simple steel trusses. Conventional rockets launched from its top would be able to carry twice as much payload as comparable ones launched from ground level. There is even abundant research, dating all the way back to Konstantin Tsiolkovsky, the father of astronautics beginning in the late 19th century, to show that a simple tether—a long rope, tumbling end-over-end while orbiting the earth—could be used to scoop payloads out of the upper atmosphere and haul them up into orbit without the need for engines of any kind. Energy would be pumped into the system using an electrodynamic process with no moving parts.
All are promising ideas—just the sort that used to get an earlier generation of scientists and engineers fired up about actually building something.
But to grasp just how far our current mindset is from being able to attempt innovation on such a scale, consider the fate of the space shuttle’s external tanks [ETs]. Dwarfing the vehicle itself, the ET was the largest and most prominent feature of the space shuttle as it stood on the pad. It remained attached to the shuttle—or perhaps it makes as much sense to say that the shuttle remained attached to it—long after the two strap-on boosters had fallen away. The ET and the shuttle remained connected all the way out of the atmosphere and into space. Only after the system had attained orbital velocity was the tank jettisoned and allowed to fall into the atmosphere, where it was destroyed on re-entry.
At a modest marginal cost, the ETs could have been kept in orbit indefinitely. The mass of the ET at separation, including residual propellants, was about twice that of the largest possible Shuttle payload. Not destroying them would have roughly tripled the total mass launched into orbit by the Shuttle. ETs could have been connected to build units that would have humbled today’s International Space Station. The residual oxygen and hydrogen sloshing around in them could have been combined to generate electricity and produce tons of water, a commodity that is vastly expensive and desirable in space. But in spite of hard work and passionate advocacy by space experts who wished to see the tanks put to use, NASA—for reasons both technical and political—sent each of them to fiery destruction in the atmosphere. Viewed as a parable, it has much to tell us about the difficulties of innovating in other spheres.
EXECUTING THE BIG STUFF
Innovation can’t happen without accepting the risk that it might fail. The vast and radical innovations of the mid-20th century took place in a world that, in retrospect, looks insanely dangerous and unstable. Possible outcomes that the modern mind identifies as serious risks might not have been taken seriously—supposing they were noticed at all—by people habituated to the Depression, the World Wars, and the Cold War, in times when seat belts, antibiotics, and many vaccines did not exist. Competition between the Western democracies and the communist powers obliged the former to push their scientists and engineers to the limits of what they could imagine and supplied a sort of safety net in the event that their initial efforts did not pay off. A grizzled NASA veteran once told me that the Apollo moon landings were communism’s greatest achievement.
In his recent book Adapt: Why Success Always Starts with Failure, Tim Harford outlines Charles Darwin’s discovery of a vast array of distinct species in the Galapagos Islands—a state of affairs that contrasts with the picture seen on large continents, where evolutionary experiments tend to get pulled back toward a sort of ecological consensus by interbreeding. “Galapagan isolation” vs. the “nervous corporate hierarchy” is the contrast staked out by Harford in assessing the ability of an organization to innovate.
Most people who work in corporations or academia have witnessed something like the following: A number of engineers are sitting together in a room, bouncing ideas off each other. Out of the discussion emerges a new concept that seems promising. Then some laptop-wielding person in the corner, having performed a quick Google search, announces that this “new” idea is, in fact, an old one—or at least vaguely similar—and has already been tried. Either it failed, or it succeeded. If it failed, then no manager who wants to keep his or her job will approve spending money trying to revive it. If it succeeded, then it’s patented and entry to the market is presumed to be unattainable, since the first people who thought of it will have “first-mover advantage” and will have created “barriers to entry.” The number of seemingly promising ideas that have been crushed in this way must number in the millions.
What if that person in the corner hadn’t been able to do a Google search? It might have required weeks of library research to uncover evidence that the idea wasn’t entirely new—and after a long and toilsome slog through many books, tracking down many references, some relevant, some not. When the precedent was finally unearthed, it might not have seemed like such a direct precedent after all. There might be reasons why it would be worth taking a second crack at the idea, perhaps hybridizing it with innovations from other fields. Hence the virtues of Galapagan isolation.
The counterpart to Galapagan isolation is the struggle for survival on a large continent, where firmly established ecosystems tend to blur and swamp new adaptations. Jaron Lanier, a computer scientist, composer, visual artist, and author of the recent book You are Not a Gadget: A Manifesto, has some insights about the unintended consequences of the Internet—the informational equivalent of a large continent—on our ability to take risks. In the pre-net era, managers were forced to make decisions based on what they knew to be limited information. Today, by contrast, data flows to managers in real time from countless sources that could not even be imagined a couple of generations ago, and powerful computers process, organize, and display the data in ways that are as far beyond the hand-drawn graph-paper plots of my youth as modern video games are to tic-tac-toe. In a world where decision-makers are so close to being omniscient, it’s easy to see risk as a quaint artifact of a primitive and dangerous past.
The illusion of eliminating uncertainty from corporate decision-making is not merely a question of management style or personal preference. In the legal environment that has developed around publicly traded corporations, managers are strongly discouraged from shouldering any risks that they know about—or, in the opinion of some future jury, should have known about—even if they have a hunch that the gamble might pay off in the long run. There is no such thing as “long run” in industries driven by the next quarterly report. The possibility of some innovation making money is just that—a mere possibility that will not have time to materialize before the subpoenas from minority shareholder lawsuits begin to roll in.
Today’s belief in ineluctable certainty is the true innovation-killer of our age. In this environment, the best an audacious manager can do is to develop small improvements to existing systems—climbing the hill, as it were, toward a local maximum, trimming fat, eking out the occasional tiny innovation—like city planners painting bicycle lanes on the streets as a gesture toward solving our energy problems. Any strategy that involves crossing a valley—accepting short-term losses to reach a higher hill in the distance—will soon be brought to a halt by the demands of a system that celebrates short-term gains and tolerates stagnation, but condemns anything else as failure. In short, a world where big stuff can never get done.
*****
*****
Neal Stephenson is the author of REAMDE, a techno-thriller published in September, as well as the three-volume historical epic “The Baroque Cycle” (Quicksilver, The Confusion, and The System of the World) and the novels Anathem, Cryptonomicon, The Diamond Age, Snow Crash, and Zodiac. He is also founder of Hieroglyph, a project of science fiction writers to depict future worlds in which BSGD (Big Stuff Gets Done).
(Downloadable PDFs of individual World Policy Journal articles can be purchased through SAGE.)
[Image: Marshall Hopkins]
| Tags: Big Stuff Done, innovation, Neal Stephenson, science fiction, space, stagnation, United States
By Neal Stephenson
My lifespan encompasses the era when the United States of America was capable of launching human beings into space. Some of my earliest memories are of sitting on a braided rug before a hulking black-and-white television, watching the early Gemini missions. This summer, at the age of 51—not even old—I watched on a flatscreen as the last Space Shuttle lifted off the pad. I have followed the dwindling of the space program with sadness, even bitterness. Where’s my donut-shaped space station? Where’s my ticket to Mars? Until recently, though, I have kept my feelings to myself. Space exploration has always had its detractors. To complain about its demise is to expose oneself to attack from those who have no sympathy that an affluent, middle-aged white American has not lived to see his boyhood fantasies fulfilled.
Still, I worry that our inability to match the achievements of the 1960s space program might be symptomatic of a general failure of our society to get big things done. My parents and grandparents witnessed the creation of the airplane, the automobile, nuclear energy, and the computer to name only a few. Scientists and engineers who came of age during the first half of the 20th century could look forward to building things that would solve age-old problems, transform the landscape, build the economy, and provide jobs for the burgeoning middle class that was the basis for our stable democracy.
The Deepwater Horizon oil spill of 2010 crystallized my feeling that we have lost our ability to get important things done. The OPEC oil shock was in 1973—almost 40 years ago. It was obvious then that it was crazy for the United States to let itself be held economic hostage to the kinds of countries where oil was being produced. It led to Jimmy Carter’s proposal for the development of an enormous synthetic fuels industry on American soil. Whatever one might think of the merits of the Carter presidency or of this particular proposal, it was, at least, a serious effort to come to grips with the problem.
Little has been heard in that vein since. We’ve been talking about wind farms, tidal power, and solar power for decades. Some progress has been made in those areas, but energy is still all about oil. In my city, Seattle, a 35-year-old plan to run a light rail line across Lake Washington is now being blocked by a citizen initiative. Thwarted or endlessly delayed in its efforts to build things, the city plods ahead with a project to paint bicycle lanes on the pavement of thoroughfares.
In early 2011, I participated in a conference called Future Tense, where I lamented the decline of the manned space program, then pivoted to energy, indicating that the real issue isn’t about rockets. It’s our far broader inability as a society to execute on the big stuff. I had, through some kind of blind luck, struck a nerve. The audience at Future Tense was more confident than I that science fiction [SF] had relevance—even utility—in addressing the problem. I heard two theories as to why:
1. The Inspiration Theory. SF inspires people to choose science and engineering as careers. This much is undoubtedly true, and somewhat obvious.
2. The Hieroglyph Theory. Good SF supplies a plausible, fully thought-out picture of an alternate reality in which some sort of compelling innovation has taken place. A good SF universe has a coherence and internal logic that makes sense to scientists and engineers. Examples include Isaac Asimov’s robots, Robert Heinlein’s rocket ships, and William Gibson’s cyberspace. As Jim Karkanias of Microsoft Research puts it, such icons serve as hieroglyphs—simple, recognizable symbols on whose significance everyone agrees.
Researchers and engineers have found themselves concentrating on more and more narrowly focused topics as science and technology have become more complex. A large technology company or lab might employ hundreds or thousands of persons, each of whom can address only a thin slice of the overall problem. Communication among them can become a mare’s nest of email threads and Powerpoints. The fondness that many such people have for SF reflects, in part, the usefulness of an over-arching narrative that supplies them and their colleagues with a shared vision. Coordinating their efforts through a command-and-control management system is a little like trying to run a modern economy out of a Politburo. Letting them work toward an agreed-on goal is something more like a free and largely self-coordinated market of ideas.
SPANNING THE AGES
SF has changed over the span of time I am talking about—from the 1950s (the era of the development of nuclear power, jet airplanes, the space race, and the computer) to now. Speaking broadly, the techno-optimism of the Golden Age of SF has given way to fiction written in a generally darker, more skeptical and ambiguous tone. I myself have tended to write a lot about hackers—trickster archetypes who exploit the arcane capabilities of complex systems devised by faceless others.
Believing we have all the technology we’ll ever need, we seek to draw attention to its destructive side effects. This seems foolish now that we find ourselves saddled with technologies like Japan’s ramshackle 1960’s-vintage reactors at Fukushima when we have the possibility of clean nuclear fusion on the horizon. The imperative to develop new technologies and implement them on a heroic scale no longer seems like the childish preoccupation of a few nerds with slide rules. It’s the only way for the human race to escape from its current predicaments. Too bad we’ve forgotten how to do it.
“You’re the ones who’ve been slacking off!” proclaims Michael Crow, president of Arizona State University (and one of the other speakers at Future Tense). He refers, of course, to SF writers. The scientists and engineers, he seems to be saying, are ready and looking for things to do. Time for the SF writers to start pulling their weight and supplying big visions that make sense. Hence the Hieroglyph project, an effort to produce an anthology of new SF that will be in some ways a conscious throwback to the practical techno-optimism of the Golden Age.
SPACEBORNE CIVILIZATIONS
China is frequently cited as a country now executing on Big Stuff, and there’s no doubt they are constructing dams, high-speed rail systems, and rockets at an extraordinary clip. But those are not fundamentally innovative. Their space program, like all other countries’ (including our own), is just parroting work that was done 50 years ago by the Soviets and the Americans. A truly innovative program would involve taking risks (and accepting failures) to pioneer some of the alternative space launch technologies that have been advanced by researchers all over the world during the decades dominated by rockets.
Imagine a factory mass-producing small vehicles, about as big and complicated as refrigerators, which roll off the end of an assembly line, are loaded with space-bound cargo, and topped off with non-polluting liquid hydrogen fuel, then exposed to intense concentrated heat from an array of ground-based lasers or microwave antennas. Heated to temperatures beyond what can be achieved through a chemical reaction, the hydrogen erupts from a nozzle on the base of the device and sends it rocketing into the air. Tracked through its flight by the lasers or microwaves, the vehicle soars into orbit, carrying a larger payload for its size than a chemical rocket could ever manage, but the complexity, expense, and jobs remain grounded. For decades, this has been the vision of such researchers as physicists Jordin Kare and Kevin Parkin. A similar idea, using a pulsed ground-based laser to blast propellant from the backside of a space vehicle, was being talked about by Arthur Kantrowitz, Freeman Dyson, and other eminent physicists in the early 1960s.
If that sounds too complicated, then consider the 2003 proposal of Geoff Landis and Vincent Denis to construct a 20-kilometer-high tower using simple steel trusses. Conventional rockets launched from its top would be able to carry twice as much payload as comparable ones launched from ground level. There is even abundant research, dating all the way back to Konstantin Tsiolkovsky, the father of astronautics beginning in the late 19th century, to show that a simple tether—a long rope, tumbling end-over-end while orbiting the earth—could be used to scoop payloads out of the upper atmosphere and haul them up into orbit without the need for engines of any kind. Energy would be pumped into the system using an electrodynamic process with no moving parts.
All are promising ideas—just the sort that used to get an earlier generation of scientists and engineers fired up about actually building something.
But to grasp just how far our current mindset is from being able to attempt innovation on such a scale, consider the fate of the space shuttle’s external tanks [ETs]. Dwarfing the vehicle itself, the ET was the largest and most prominent feature of the space shuttle as it stood on the pad. It remained attached to the shuttle—or perhaps it makes as much sense to say that the shuttle remained attached to it—long after the two strap-on boosters had fallen away. The ET and the shuttle remained connected all the way out of the atmosphere and into space. Only after the system had attained orbital velocity was the tank jettisoned and allowed to fall into the atmosphere, where it was destroyed on re-entry.
At a modest marginal cost, the ETs could have been kept in orbit indefinitely. The mass of the ET at separation, including residual propellants, was about twice that of the largest possible Shuttle payload. Not destroying them would have roughly tripled the total mass launched into orbit by the Shuttle. ETs could have been connected to build units that would have humbled today’s International Space Station. The residual oxygen and hydrogen sloshing around in them could have been combined to generate electricity and produce tons of water, a commodity that is vastly expensive and desirable in space. But in spite of hard work and passionate advocacy by space experts who wished to see the tanks put to use, NASA—for reasons both technical and political—sent each of them to fiery destruction in the atmosphere. Viewed as a parable, it has much to tell us about the difficulties of innovating in other spheres.
EXECUTING THE BIG STUFF
Innovation can’t happen without accepting the risk that it might fail. The vast and radical innovations of the mid-20th century took place in a world that, in retrospect, looks insanely dangerous and unstable. Possible outcomes that the modern mind identifies as serious risks might not have been taken seriously—supposing they were noticed at all—by people habituated to the Depression, the World Wars, and the Cold War, in times when seat belts, antibiotics, and many vaccines did not exist. Competition between the Western democracies and the communist powers obliged the former to push their scientists and engineers to the limits of what they could imagine and supplied a sort of safety net in the event that their initial efforts did not pay off. A grizzled NASA veteran once told me that the Apollo moon landings were communism’s greatest achievement.
In his recent book Adapt: Why Success Always Starts with Failure, Tim Harford outlines Charles Darwin’s discovery of a vast array of distinct species in the Galapagos Islands—a state of affairs that contrasts with the picture seen on large continents, where evolutionary experiments tend to get pulled back toward a sort of ecological consensus by interbreeding. “Galapagan isolation” vs. the “nervous corporate hierarchy” is the contrast staked out by Harford in assessing the ability of an organization to innovate.
Most people who work in corporations or academia have witnessed something like the following: A number of engineers are sitting together in a room, bouncing ideas off each other. Out of the discussion emerges a new concept that seems promising. Then some laptop-wielding person in the corner, having performed a quick Google search, announces that this “new” idea is, in fact, an old one—or at least vaguely similar—and has already been tried. Either it failed, or it succeeded. If it failed, then no manager who wants to keep his or her job will approve spending money trying to revive it. If it succeeded, then it’s patented and entry to the market is presumed to be unattainable, since the first people who thought of it will have “first-mover advantage” and will have created “barriers to entry.” The number of seemingly promising ideas that have been crushed in this way must number in the millions.
What if that person in the corner hadn’t been able to do a Google search? It might have required weeks of library research to uncover evidence that the idea wasn’t entirely new—and after a long and toilsome slog through many books, tracking down many references, some relevant, some not. When the precedent was finally unearthed, it might not have seemed like such a direct precedent after all. There might be reasons why it would be worth taking a second crack at the idea, perhaps hybridizing it with innovations from other fields. Hence the virtues of Galapagan isolation.
The counterpart to Galapagan isolation is the struggle for survival on a large continent, where firmly established ecosystems tend to blur and swamp new adaptations. Jaron Lanier, a computer scientist, composer, visual artist, and author of the recent book You are Not a Gadget: A Manifesto, has some insights about the unintended consequences of the Internet—the informational equivalent of a large continent—on our ability to take risks. In the pre-net era, managers were forced to make decisions based on what they knew to be limited information. Today, by contrast, data flows to managers in real time from countless sources that could not even be imagined a couple of generations ago, and powerful computers process, organize, and display the data in ways that are as far beyond the hand-drawn graph-paper plots of my youth as modern video games are to tic-tac-toe. In a world where decision-makers are so close to being omniscient, it’s easy to see risk as a quaint artifact of a primitive and dangerous past.
The illusion of eliminating uncertainty from corporate decision-making is not merely a question of management style or personal preference. In the legal environment that has developed around publicly traded corporations, managers are strongly discouraged from shouldering any risks that they know about—or, in the opinion of some future jury, should have known about—even if they have a hunch that the gamble might pay off in the long run. There is no such thing as “long run” in industries driven by the next quarterly report. The possibility of some innovation making money is just that—a mere possibility that will not have time to materialize before the subpoenas from minority shareholder lawsuits begin to roll in.
Today’s belief in ineluctable certainty is the true innovation-killer of our age. In this environment, the best an audacious manager can do is to develop small improvements to existing systems—climbing the hill, as it were, toward a local maximum, trimming fat, eking out the occasional tiny innovation—like city planners painting bicycle lanes on the streets as a gesture toward solving our energy problems. Any strategy that involves crossing a valley—accepting short-term losses to reach a higher hill in the distance—will soon be brought to a halt by the demands of a system that celebrates short-term gains and tolerates stagnation, but condemns anything else as failure. In short, a world where big stuff can never get done.
*****
*****
Neal Stephenson is the author of REAMDE, a techno-thriller published in September, as well as the three-volume historical epic “The Baroque Cycle” (Quicksilver, The Confusion, and The System of the World) and the novels Anathem, Cryptonomicon, The Diamond Age, Snow Crash, and Zodiac. He is also founder of Hieroglyph, a project of science fiction writers to depict future worlds in which BSGD (Big Stuff Gets Done).
(Downloadable PDFs of individual World Policy Journal articles can be purchased through SAGE.)
[Image: Marshall Hopkins]
| Tags: Big Stuff Done, innovation, Neal Stephenson, science fiction, space, stagnation, United States
Monday, August 01, 2011
Poetry, Medium and Message
July 31, 2011, 9:00 pm
Poetry, Medium and Message
By ERNIE LEPORE
The Stone is a forum for contemporary philosophers on issues both timely and timeless.
Tags:
criticism, language, literature, Philosophy, poetry
Here is a question that has been confounding or even infuriating poets for eons.
So what is your poem about?
(If you happen to personally know any poets, you may even have empirical evidence of this.)
That frustration has little if anything to do with the supposed stormy temperaments of poets. It rather derives, at least partly, from the fact that the question, simple as it may appear, is one that in fact has no satisfactory answer.
Why?
In “The Well Wrought Urn” — that well-known and well-wrought book of literary criticism — Cleanth Brooks described what he called “the heresy of paraphrase.” The main idea — that efforts at paraphrasing poetry into prose fail in ways that parallel attempts for prose do not — was not new. It has been generally agreed upon since Aristotle. This skeptical thesis was championed in the first half of the 20th century by the New Critics as well as by their guiding spirit, T.S. Eliot, who, when asked to interpret the line “Lady, three white leopards sat under a juniper tree in the cool of the day…” from his poem “Ash Wednesday,” responded, “It means ‘Lady, three white leopards sat under a juniper tree in the cool of the day.’ ”
Eliot’s implication was that repetition is the best we can hope to achieve in interpreting poetry. Translators of Rimbaud likewise lament that because French is soft, melodious and fluid in cadence, English and other non-Romance languages are unsuitable for translation. The poet e.e. Cummings went further, claiming that even the visual impact of the typography of his poems renders them unparaphraseable.
It is easy to conflate words and their articulations.
Isadora Bennett/Associated PressT.S. Eliot
Contemporary philosophers and linguists have either ignored such skepticism or dismissed it out of hand. The idea that an unambiguous word might mean one thing in a news article or shopping list and something altogether different in a poem is not so easy to embrace. How do we figure out what a poem means if its words do not carry familiar learned meanings? And further, isn’t this skepticism vulnerable to the following simple refutation: take any expression in any poem and introduce by fiat a new expression to mean exactly what the first one does; how could this practice fail to succeed at paraphrase or translation? Though such substitutions can change the aesthetic, emotive or imagistic quality of a poem, how could any of them change meaning?
Despite the simple refutation, the heresy of paraphrase remains compelling. Anyone familiar with Roman Jakobson’s or Vladimir Nabokov’s lamentations over translating Pushkin into English will feel its force. But can their irresistible skepticism concerning poetry translation and paraphrase be reconciled with the obvious logic of the simple refutation?
There is a way out, but to find it one must first attend to a crucial but universally ignored distinction between linguistic expressions and their vehicles of articulation: to this end, consider two individuals both of whom know English but one only speaks while the other only writes. For them, communication is impossible even though they share a common language.
Since each expression requires articulation for its presentation, it is easy to conflate words and their articulations. (Many philosophers and linguists have!) And, of course, more often than not, the linguistic sounds or marks with which we articulate our language make little difference to our intended message. It usually matters little if at all to our grasp of what someone says whether he speaks or writes. But if you reflect upon the distinct possibilities for presenting language, it’s easy to see how what normally goes unnoticed can take center stage.
For instance, typing the word “brick” in italics (as in “brick”) obviously draws attention to a particular presentation of the word, not to the word itself. But it is one of many. The word might have been spoken, rendered in Braille or even signed. Surprisingly, in this instance, a moment’s reflection ought to convince you that no other articulation could have been used to make this point in this way. In short, that “brick” is italicized cannot be said out loud or signed or rendered in Braille. In effect, the practice of italicization allows the presentation of a language to become a part of the language itself.
If poems too can be (partly) about their own articulations, this would explain why they can resist paraphrase or translation into another idiom, why, for example, substituting “luster” for “sheen” in Coleridge’s “Rime of the Ancient Mariner” breaks the bind between its lines, and thereby, alters the poem itself.
And through the drifts the snowy clifts
Did send a dismal sheen:
Nor shapes of men nor beasts we ken —
The ice was all between.
Since synonym substitution in a poem can change meter or rhyme, etc., to the extent that poems are about their own articulation they prohibit paraphrase and translation. Accordingly, as with other forms of mentioning, any effort at re-articulation inevitably changes the topic. Here’s another illustration of the point. Although Giorgione — Big George — was so-called because of his size, Giorgio Barbarelli da Castelfranco was not, even though he is Giorgione. This is possible because the “so-called” construction is partly about its own articulation. Change the articulation and you change the claim even if substitutions are synonymous. These sorts of considerations expose what’s misguided about the simple refutation.
The language of poetry is not magical, nor even distinct from the languages of other discourses; they are identical.
Of course, we can introduce a new expression to mean exactly whatever an old expression means but since poems can be about their own articulations, substituting synonyms will not result in an exact paraphrase or translation. To do so requires not only synonymies but also identical articulations, and only repetition ensures this end.
This explanation of the heresy of paraphrase differs from the New Critics’ quasi-mystical invocation of form shaping content. Linguistic expressions mean whatever they mean wherever they occur, but in poetry (as in other forms of mentioning) the medium really becomes the message. From this, however, it does not follow that the language of poetry is magical or even distinct from the languages of other discourses; they are identical. The words in a Cummings’ poem mean exactly what they do in prose. But because a poem can be a device for presenting its own articulation, re-articulating Cummings while ignoring his versification fails.
Is this what Sartre might have meant when he said the poet “considers words as things and not as signs”? Likewise, Dylan Thomas writes of his first experiences with poetry, that “before I could read them for myself I had come to love just the words of them, the words alone. What the words stood for, symbolized, or meant was of very secondary importance — what mattered was the very sound of them as I heard them for the first time on the lips of the remote and quite incomprehensible grown-ups who seemed, for some reason, to be living in my world.” Thomas might have simply said that his first concern was with articulation, especially sounds — a perceptible property.
Pause and examine these letters as you read them — their shapes are not unappealing. The poet concurs. But, unlike ordinary folk, the poet wants to draw the audience’s attention to these articulations as much as to the ideas the words so articulated express. The poet achieves this end through the devices, for example, of rhyme, alliteration and sundry others. Unintended, rhyme or alliteration and other mishaps and distractions are often rectified by re-articulation, perhaps with different pronunciations of the same words or with different words or linguistic structures that convey the same content. In such circumstances, the discourse is decidedly not about its own articulation. With poetry it is different.
Related More From The Stone
Read previous contributions to this series.
Go to All Posts »
The poet does not first intuit her object and then find an appropriate medium in which to articulate it. It is rather in and through a chosen medium that the poet intuits the object in the first place. As the philosopher Suzanne Langer once wrote, “though the material of poetry is verbal, its import is not the literal assertion made in the words but the way the assertion is made and this involves the sound, the tempo … and the unifying all-embracing artifice of rhythm.”
Given this, what might poetic effects achieve? Poe’s “The Raven” is an over-the-top case, but a clear one. The poem is partly about sound and its effects on thought, and words and meter are chosen to evoke the sounds themselves, as well as the words: ”the silken sad uncertain rustling of each purple curtain..” The repeated rhyme is also important, by the time the raven first says “nevermore,” the pattern is established, so that the raven’s pronouncement arrives with a sense of finality and inevitability which echoes or mirrors or just helps the reader appreciate the way thoughts of death and loss have taken over the narrator’s mind — the bleak obsession that is the theme of the poem.
Brooks and the New Critics would have us believe that what is at work is somehow magical. But there is no mystery here.
Ernie Lepore, a professor of philosophy and co-director of the Center for Cognitive Science at Rutgers University, writes on language and mind. More of his work, including two related studies, “On Words” and “Against Metaphorical Meaning,” can be found at his Rutgers Web site.
Copyright 2011 The New York Times Company
Privacy Policy
NYTimes.com 620 Eighth Avenue New York, NY 10018
Poetry, Medium and Message
By ERNIE LEPORE
The Stone is a forum for contemporary philosophers on issues both timely and timeless.
Tags:
criticism, language, literature, Philosophy, poetry
Here is a question that has been confounding or even infuriating poets for eons.
So what is your poem about?
(If you happen to personally know any poets, you may even have empirical evidence of this.)
That frustration has little if anything to do with the supposed stormy temperaments of poets. It rather derives, at least partly, from the fact that the question, simple as it may appear, is one that in fact has no satisfactory answer.
Why?
In “The Well Wrought Urn” — that well-known and well-wrought book of literary criticism — Cleanth Brooks described what he called “the heresy of paraphrase.” The main idea — that efforts at paraphrasing poetry into prose fail in ways that parallel attempts for prose do not — was not new. It has been generally agreed upon since Aristotle. This skeptical thesis was championed in the first half of the 20th century by the New Critics as well as by their guiding spirit, T.S. Eliot, who, when asked to interpret the line “Lady, three white leopards sat under a juniper tree in the cool of the day…” from his poem “Ash Wednesday,” responded, “It means ‘Lady, three white leopards sat under a juniper tree in the cool of the day.’ ”
Eliot’s implication was that repetition is the best we can hope to achieve in interpreting poetry. Translators of Rimbaud likewise lament that because French is soft, melodious and fluid in cadence, English and other non-Romance languages are unsuitable for translation. The poet e.e. Cummings went further, claiming that even the visual impact of the typography of his poems renders them unparaphraseable.
It is easy to conflate words and their articulations.
Isadora Bennett/Associated PressT.S. Eliot
Contemporary philosophers and linguists have either ignored such skepticism or dismissed it out of hand. The idea that an unambiguous word might mean one thing in a news article or shopping list and something altogether different in a poem is not so easy to embrace. How do we figure out what a poem means if its words do not carry familiar learned meanings? And further, isn’t this skepticism vulnerable to the following simple refutation: take any expression in any poem and introduce by fiat a new expression to mean exactly what the first one does; how could this practice fail to succeed at paraphrase or translation? Though such substitutions can change the aesthetic, emotive or imagistic quality of a poem, how could any of them change meaning?
Despite the simple refutation, the heresy of paraphrase remains compelling. Anyone familiar with Roman Jakobson’s or Vladimir Nabokov’s lamentations over translating Pushkin into English will feel its force. But can their irresistible skepticism concerning poetry translation and paraphrase be reconciled with the obvious logic of the simple refutation?
There is a way out, but to find it one must first attend to a crucial but universally ignored distinction between linguistic expressions and their vehicles of articulation: to this end, consider two individuals both of whom know English but one only speaks while the other only writes. For them, communication is impossible even though they share a common language.
Since each expression requires articulation for its presentation, it is easy to conflate words and their articulations. (Many philosophers and linguists have!) And, of course, more often than not, the linguistic sounds or marks with which we articulate our language make little difference to our intended message. It usually matters little if at all to our grasp of what someone says whether he speaks or writes. But if you reflect upon the distinct possibilities for presenting language, it’s easy to see how what normally goes unnoticed can take center stage.
For instance, typing the word “brick” in italics (as in “brick”) obviously draws attention to a particular presentation of the word, not to the word itself. But it is one of many. The word might have been spoken, rendered in Braille or even signed. Surprisingly, in this instance, a moment’s reflection ought to convince you that no other articulation could have been used to make this point in this way. In short, that “brick” is italicized cannot be said out loud or signed or rendered in Braille. In effect, the practice of italicization allows the presentation of a language to become a part of the language itself.
If poems too can be (partly) about their own articulations, this would explain why they can resist paraphrase or translation into another idiom, why, for example, substituting “luster” for “sheen” in Coleridge’s “Rime of the Ancient Mariner” breaks the bind between its lines, and thereby, alters the poem itself.
And through the drifts the snowy clifts
Did send a dismal sheen:
Nor shapes of men nor beasts we ken —
The ice was all between.
Since synonym substitution in a poem can change meter or rhyme, etc., to the extent that poems are about their own articulation they prohibit paraphrase and translation. Accordingly, as with other forms of mentioning, any effort at re-articulation inevitably changes the topic. Here’s another illustration of the point. Although Giorgione — Big George — was so-called because of his size, Giorgio Barbarelli da Castelfranco was not, even though he is Giorgione. This is possible because the “so-called” construction is partly about its own articulation. Change the articulation and you change the claim even if substitutions are synonymous. These sorts of considerations expose what’s misguided about the simple refutation.
The language of poetry is not magical, nor even distinct from the languages of other discourses; they are identical.
Of course, we can introduce a new expression to mean exactly whatever an old expression means but since poems can be about their own articulations, substituting synonyms will not result in an exact paraphrase or translation. To do so requires not only synonymies but also identical articulations, and only repetition ensures this end.
This explanation of the heresy of paraphrase differs from the New Critics’ quasi-mystical invocation of form shaping content. Linguistic expressions mean whatever they mean wherever they occur, but in poetry (as in other forms of mentioning) the medium really becomes the message. From this, however, it does not follow that the language of poetry is magical or even distinct from the languages of other discourses; they are identical. The words in a Cummings’ poem mean exactly what they do in prose. But because a poem can be a device for presenting its own articulation, re-articulating Cummings while ignoring his versification fails.
Is this what Sartre might have meant when he said the poet “considers words as things and not as signs”? Likewise, Dylan Thomas writes of his first experiences with poetry, that “before I could read them for myself I had come to love just the words of them, the words alone. What the words stood for, symbolized, or meant was of very secondary importance — what mattered was the very sound of them as I heard them for the first time on the lips of the remote and quite incomprehensible grown-ups who seemed, for some reason, to be living in my world.” Thomas might have simply said that his first concern was with articulation, especially sounds — a perceptible property.
Pause and examine these letters as you read them — their shapes are not unappealing. The poet concurs. But, unlike ordinary folk, the poet wants to draw the audience’s attention to these articulations as much as to the ideas the words so articulated express. The poet achieves this end through the devices, for example, of rhyme, alliteration and sundry others. Unintended, rhyme or alliteration and other mishaps and distractions are often rectified by re-articulation, perhaps with different pronunciations of the same words or with different words or linguistic structures that convey the same content. In such circumstances, the discourse is decidedly not about its own articulation. With poetry it is different.
Related More From The Stone
Read previous contributions to this series.
Go to All Posts »
The poet does not first intuit her object and then find an appropriate medium in which to articulate it. It is rather in and through a chosen medium that the poet intuits the object in the first place. As the philosopher Suzanne Langer once wrote, “though the material of poetry is verbal, its import is not the literal assertion made in the words but the way the assertion is made and this involves the sound, the tempo … and the unifying all-embracing artifice of rhythm.”
Given this, what might poetic effects achieve? Poe’s “The Raven” is an over-the-top case, but a clear one. The poem is partly about sound and its effects on thought, and words and meter are chosen to evoke the sounds themselves, as well as the words: ”the silken sad uncertain rustling of each purple curtain..” The repeated rhyme is also important, by the time the raven first says “nevermore,” the pattern is established, so that the raven’s pronouncement arrives with a sense of finality and inevitability which echoes or mirrors or just helps the reader appreciate the way thoughts of death and loss have taken over the narrator’s mind — the bleak obsession that is the theme of the poem.
Brooks and the New Critics would have us believe that what is at work is somehow magical. But there is no mystery here.
Ernie Lepore, a professor of philosophy and co-director of the Center for Cognitive Science at Rutgers University, writes on language and mind. More of his work, including two related studies, “On Words” and “Against Metaphorical Meaning,” can be found at his Rutgers Web site.
Copyright 2011 The New York Times Company
Privacy Policy
NYTimes.com 620 Eighth Avenue New York, NY 10018
Subscribe to:
Posts (Atom)
Emotional - Leonard Mlodnow
We’ve all been told that thinking rationally is the key to success. But at the cutting edge of science, researchers are discovering that ...
-
Father, it's too late for making up with you The time for debates on honour is over now You won, didn't you? You left me witho...
-
"അത്രമേല് പ്രാണനും പ്രാണനായ് നിന്ന നീ യാത്ര പറയാതെ പോയതുചിതമോ? വിണ്ണില് വെളിച്ചമെഴുതി നിന്നീടുമോ കണ്ണിലൊരുകുറി കൂടി ക്ഷണപ്രഭേ?&...
-
സ്നേഹിക്കയില്ല ഞാൻ നോവുമാത്മാവിനെ സ്നേഹിച്ചിടാത്തൊരു തത്വ ശാസ്ത്രത്തെയും!!!! ഒന്നാം കൊമ്പത്ത് വന്നിരുന്നന്നൊരു പുന്നാരക്കിളി ചോദിച്...